EFB Error - Cruise Altitude Cannot Be Reached

Bug Reporting Hub Aircraft & Systems
, , ,
1

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue: The EFB shows an error next to Cruise Altitude (FL 410) for the PC-24 saying the cruise altitude cannot be reached. This is new behavior after updating to 1.4.11 this morning.

If applicable, which aircraft is experiencing this issue: PC-24

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time on sim load

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Start cold & dark at KMDW
2. Set flight plan (or load one that already exists with an altitude of FL 410)
3. The error should appear. In this case any altitude seems to be enough to trigger the error. I tried both FL and Feet, down to 1 FT and still had the error.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
Honeycomb Alpha and Bravo

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
RTX4080 Super

[PC Only] What other relevant PC specs can you share?
Ryzen based system - Powerspec G910
Processor AMD Ryzen 9 7950X3D 16-Core Processor, 4201 Mhz, 16 Core(s), 32 Logical Processor(s)
Installed Physical Memory (RAM) 64.0 GB
2TB SSD

MEDIA

Please add a screenshot or video of the issue occurring.

efb_cruise
efb_cruise983×1419 169 KB

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
•
Even at FL450 the error appears

If relevant, provide additional screenshots/video:
•

image
image778×1047 64 KB

3

Moved to #su-msfs2024:su-aircraft-systems since OP mentioned to be a new behaviour in SU2 v1.4.11.0.

4

This is because there is no performance data that has been filled out, so the computer cannot determine if the cruise altitude can be reached.

You can either fill out the performance tables (if you want to, by expanding the performance area of the route page) or you can safely ignore this warning if you don’t want to confirm your cruise altitude against performance data.

1 Like
5

I’ve tried to do that, and the red boxes are easy to fill out but some others are not so easy, like the gph on climb. And if you only fill out the red boxes the warning persists.

Also, I could make the effort to look after all those data on the Internet and fill the boxes out, but if I need to fill them out in each filght then that’s no solution. Once filled out the system should reuse the data until I change them. I fly a lot with this plane.

6

If you’re confident in your plan, the warning is just that, a warning, but does not affect any ability to plan the rest of your flight or synchronize the flight plan to ATC or avionics.

This is a good piece of feedback for sure; not totally sure how we would correlate those things, but we can look at how we can make this possible for the next sim update. :slight_smile:

2 Likes