EFB Mass and Balance loading not working - "The loading of your aircraft failed, try again later"

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• In the Draco X, it does this when I have a copilot loaded and removes the copilot from the load when it gives the error.

If relevant, provide additional screenshots/video: