ISSUE DESCRIPTION
Description of the issue: The new EFB → Aircraft → Mass & Balance section has tabs for “Seats”, “Cargo”, “Fuel” & “Empty”. When you change each of these with the slider provided you get a numerical value to the right of the slider that changes in proportion to the slider. However with the Fuel tab this does not happen. You can change it from Gallons to LBS and the fuel total will update/change for that, but when you use the slider to change the fuel level, the value does not change. It will only update with the correct fuel total when you hit ‘Load In Aircraft’. So you can’t see an accurate numerical value of fuel until you load the fuel into the aircraft. The other tabs/sliders/totals work as expected. I don’t think this is specific to a single aircraft, but I’ve been using the 737Max the most. I think it’s a general EFB issue though.
If applicable, which aircraft is experiencing this issue: 737Max, but probably all aircraft (I haven’t tried others yet)
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? YES
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every flight
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Pick 737 max, launch fligth at gate
- Open EFB
- Go to EFB → Aircraft → Mass & Balance → Fuel
- Use slider to change fuel value, the lower “aircraft diagram” will update
with fuel in the tanks, but the total fuel number to the right of the slider doesn’t update at all - Hit “load in aircraft”, the number will now update
- Try the other tabs and do the same , the number always updates with the slider without using ‘load aircraft’
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant: N/A
[PC Only] Are you using Developer Mode or have you made any changes to it? NO
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? 3039
[PC Only] What other relevant PC specs can you share? 5950X, 64GB RAM
MEDIA
Please add a screenshot or video of the issue occurring.
The red arrow shows the “total fuel” number that doesn’t update until you hit ‘load in aircraft’. Yellow arrows show the fields that do update when using the slider on the Fuel tab.
[END OF FIRST USER REPORT]
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