Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for platform (ms-store, steam, xbox, playstation, or xcloud)
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One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue:
Everytime (>90%) of the time while playing any airline transport mission in career mode, i get the 309-400-00201 error as soon as i skip to descent. This happens consistently with large jet planes (737, A320) but will also happen with special missions that pop up time to time.
Flight is fine, as soon as skip to decent the plane will load, everything seems like it’s trying to set up properly (speed, altitude, sounds) then the error pops up without delay.
Mission is then lost. I have not been able to complete a single airline mission with a brand new A320 i purchased. Game is unplayable if you wish to advance to larger planes in career.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Everytime
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Load into Airline Passenger Transport Mission with B737, A320
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Reach Cruising Altitude
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Skip to Descent = Error
[PC ONLY] FAULT BUCKET ID
If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it?
No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX12
[PC Only] What GPU (Graphics Card) do you use?
GTX1060 8GB
[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
