ERROR Crash: msfs error: dxgi_error_device_hung (0x887a0006)

I’m having the exact same issue.

hello.
every time i open the game at 63% this message comes up
i have tried everything as shown on the internet 10+ hours of trublesooting , and it still hasent worked
undervolting my gpu hasent worked eather…

My Hardwear
Ryzen 5 3600
AMD vega 64
DDR4 35GB
m2. nvme 1T for sotrage

Fault bucket 1685540339182500326, type 4

any solution for this because i can still play the previous version of MSFS

Uninstalling the NVIDIA app seems to have fixed the issue for me, it has been known to cause games to crash when installed.

Same problem.
Looking back at the previous topic, it seemed that the nVidia drivers were/are the problem. Same as you, though, I’m running AMD Radeon video card (Radeon VII) with the latest drivers.

1 Like

interesting
Ich have the exact Same Hardware as you @LegoGR
Also Ryzen 5 3600 and Vega 64.

My game also crashes between 60 - 63%

1 Like

Same here
Also crashes at 63%
It seems to me that it primarily effects AMD GPUs with HBM memory

Ryzen 7 7700X , Vega 64

1 Like

so what works on amd because now i see alot of people have the same problem

1 Like

I have the same problem now with AMD Ryzen 3600 & Vega 56. Are there any solutions for that?

2 Likes

I have the same problem now with AMD Ryzen 3600 & Vega 56. Are there any solutions for that? Game is loading to 56%, then crashes immediately.

1 Like

Same problem…

Ok, no guarantee on this one, but this is my experience and how I resolved it. Over the last couple of years certain games have crashed with an AMD driver error, (Farming Sim 22 / Starfield). After a lot of trial and error the only way to resolve this was to underclock the GPU to 90%. I was getting the same DXGI error when I first installed MSFS2024 and so I tried the underclock to 90% and it has been rock solid ever since. Not 95% and not 91% but exactly 90% makes it solid for me. I’m running a 3900XT CPU and 6800XT GPU which is an manufacturer overclocked version so I just think that the silicon in the card is maybe not quite as good as the manufacturer thought it was. Now the big main problem is that the AMD Adrenaline tool doesn’t recognise the MSFS2024 game as running so I have to make this drop to 90% as a global setting for the time being, but it’s working and no real impact on frame rates. YMMV but give it a try and see what effect it has. HTH

oh yeah il try it but how to you underclock the card to 90 %

At the bottom of the adrenaline screen after you’ve told it manual tuning you should be able to move the max freq slider to 90%.

1 Like

mine come up difrent but i asume this is what you mean

unfortunatly no id didnt work it jumped at some point to 68% and i got the same error again i guess the team needs a good week with this to fix a few things
thanks anyway

My problem, and I think the others, is that we can’t even get the sim to download. I have the D/L stopping around 57-58% , even after uninstalling. I did try the undervolt , but it had no effect. Uninstalled and re-installed the video drivers.

my balls after patch game still gives me the same error


CTD with “DXGI_ERROR_DEVICE_HUNG (0x887a0006)” message.

Description of the issue:
Sim freezes / CTD

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

Every flight after varible amount of time

REPRODUCTION STEPS

Tested with same flight all morning and was not able to reach 100nm destibnation each time

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
NVidia

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
NVidia Driver 566.14

[PC Only] What other relevant PC specs can you share?
AMD Ryzen 7 9800X3D
64 GB RAM
MSI 4080 Super

What i tried so far
TdrLevel = 0
GPU Temp does not exceed 50 degrees.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

after the update i could play the game once,
then after i restarted it i got the same error again…

1 Like

Unfortunately I have the same problem. I cant even install MSFS2024. Whenever I launch MSFS2024 after 68% I get this error. 0x887a0006. I contacted the Support.

They said:

“The server issue situation has been improved but it’s not yet
fully resolved. We are doing our best to resolve the issue as
soon as possible.”

Idk what to do anymore ngl.

CPU: Ryzen 5 2600
GPU: AMD Radeon VII
RAM: DDR4 3200MHz [32GB]

1 Like