Error on start up never happend or saw this pop up before

User Support Hub Hardware & Peripherals
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1

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

no

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Brief description of the issue:

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

i clicked on msfs it goes to the loading screen and then it shows this
Screenshot_15

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

navida 531.29

PC specs and/or peripheral set up if relevant:

Screenshot_16
Screenshot_16714×356 61.9 KB

Build Version # when you first started experiencing this issue:

current build

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

3

Are you using any mods, be it in the community folder or any
outside apps ( installers, simbrief etc.)?
Run a clean msfs to see if it happens again.

The causes for this error can be many, varied and tough to pin down.
Start with the easier to do things like:
Repair msfs in advanced options of Settings>Apps>msfs
(not reset…use repair)

Check your Windows install:
Start with DISM & SFC. Both are safe and easy to use.
Using System File Checker in Windows - Microsoft Support

1 Like
4

i completely empty out my community folder with had alot of mods in it il try agan if it works with no mods in folder

5

it stil says the message pop up

6

Hi @Anthony964112,
If you haven’t already, submit a support ticket to Zendesk for assistance.

7

I just decided to reinstall it

8

The simulator