Fail to put down landing gear of ES-30 in mission


ISSUE DESCRIPTION

Description of the issue:
I can not put down the landing gear of ES-30 in career mode.

If applicable, which aircraft is experiencing this issue:
Heart Aerospace es-30

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
everytime

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. start an airline mission with ES-30 as an employee
  2. take off and climb into cruise altitude
  3. skip to landing
  4. fail to put down the land gear in Xbox controller or in the GUI handle

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
xbox controller and mouse and keyboard

[PC Only] Are you using Developer Mode or have you made any changes to it?
no

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• usually when doing a landing approach

If relevant, provide additional screenshots/video:
• attempted 3 different flights without success.
I thought that hydraulic pumps where off and tried multiple times to turn them on and off. I was able to deploy the flaps multiple times (up and down) which lead me to think that the pumps were on. The gears don’t come down. Very frustrating

That’s exactly what I just did, but on a free flight. After take-off, when the batteries were down to 70%, I turned off the high voltage switches. All 4 motors continued to run the same and I thought I would switch the batteries back on before landing if I needed to, but I don’t know if I should? Does anyone know? Well when I arrived I was on ILS track, everything was working but I couldn’t get the landing gear out. I turned the high voltage switches back on, tried to turn the hydraulic switches (why can’t you see on all these switches if they are off or on??) but I couldn’t get the landing gear off.