Weird… usually issues like livery not being available is due to conflicts of different aircraft version that’s both in the sim at the same time. And checking up and cleaning up unnecessary versions would solve it. The marketplace version is also notorious for installing on its own without you knowing, so that’s why I asked to check it, since most people seems to miss that the marketplace version is actually installed and they had to manually remove it from the content manager to solve their problems.
It’s also possible that if you have either Stable or Dev version or Experimental version of the A32NX installed previously that sometimes they linger in the community folder. So the best practice is to delete everything that comes from A32NX in the community folder, as well as making sure the marketplace version is “not installed”. Then reinstall a fresh A32NX version of your choosing.
I don’t have an issue with mine, and I’m using the experimental version.