I’m not sure why the gear is not operating - there’s no calibration required for that either in MSFS itself, or in the Fenix, as it’s simply regarded as a ‘button’. The flaps obviously do require calibration in the Fenix, but it appears you’ve done that from the screenshot showing the flaps configuration page. You’ve mentioned pushing the 2 red buttons so I guess you’ve done the factory calibration of the thrust levers, but did you do the full calibration of the add-ons as well, as shown at https://ts.thrustmaster.com/download/accessories/manuals/TCA_Quadrant/TCA_Quadrant-Throttle-addons_Calibration.pdf ? Other than that, if you can see the correct movement of all controls in the MSFS options page, and you have done thrust lever and flaps calibration in the Fenix, then as you say, the only other course of action is to await Fenix’s response.
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