I think the biggest problem Asobo have had since the beginning is that they do not seem to have any long-term flight sim enthusiasts on the team. Ever since the early days, simmers have always needed to mess with files, not only tuning the sim to their hardware, but improving planes, scenery, adding effects etc. And, although many users can gradually work things out amongst themselves, it would have been so much better having someone “in the know” at Asobo to help them along the path.
This is meant to be a 10-year project, so we (the users) will have time to get there ourselves, but it would have been so much quicker with a bit of help.