Forum and Zendesk: Support System is not effective and not satisfying

@guenseli Thanks for the comments.

For clarification the forums are not an official support platform for MSFS (as made clear in the forum Welcome Post) and there is no reliable bug tracking that takes place on the forums.

Your comments re. the voting in the bug reporting section is well made and largely this is the result of forum users creating multiple threads for the same issue. It is a tough one to solve without forum members’ cooperation. Any suggestions to possible solutions are, of course, most welcome.

(Just a small aside, as I am not sure all forum members appreciate this either, the forum moderators are normal forum members like everyone else, not employees of MS or Asobo, and have volunteered for the mod role.)

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