Whenever I try starting MSFS on Steam, it keeps freezing and crashing every time I hit the normal button or safe button, no matter what I do. The Windows version is 11. It crashes after 5 seconds.
Things I have tried:
If you havenāt seen this, I would recommend you follow the steps in this checklist:
I went through the exact same thing with my Steam version. I had to give up and delete my profile. It loads now, but I have lost all my settings, controls & logbook. Not happy. I have spent more time trying to get this game to work than I do playing it.
Are you serious ? I am having the same thing happen. I am really trying with this sim, but it is getting more work than it is worth.
It has been fixed and the game is now installing along with the update.
Howād you fix it!?!?
Do you anything for the Xbox X version? Iām crashing on the title loading each time I select āUPDATEā.
I have no idea how I fixed it, but itās now downloading.
Same here, just downloaded 40A version, then, when it went to start, CTD, tried emptying comm folder, CTD, then tried safe mode, still CTD. Im on win11 and steam, although there is a windows update that keeps failing (KB5019980), so not sure if related?
I got over 3000hrs in my logbook, surely theres a better solution than that
I can get into FS but when i start a flight my scenary graphics are all different coloured tiles, eg purple, yellow green etc, and then i get CTD
You didnt happen to roll back the beta did u? I did, and i think maybe i corrupted something. To fix that, when i rolled back, i deleted the fs-base folder, and the fs-ui folders then next boot it will redownload like 13gb or something and was fixed but now i have this issue so duno
New here. Reinstalled MSFS for first time while awaiting this update.
Game loads to about 75% and just stops, task manager shows āNot Responding.ā
I have done everything on that Zendesk link and nothing has changed. Appears to get to the exact same place, and just stops loading completely.
Went to steam to verify install as one last check I can think of, and it literally uninstalled the entire game.
This is ridiculous; it took nearly 12 hours to install it.
Fix this Asobo.
I rolled back to SU10 five days before SU11 update so I think you maybe right as I had to delete the same folders to get the World screen to work again.
Verify install is supposed to do exactly that.
Verify is supposed to check the game; notā¦ remove it.
Are there literally no logs I can look at to figure out why it was getting to 80% and just going to Not Responding?
At this point thereās nothing I can do for the next entire day and waste another 150gb trying to redownload itā¦ again.
You would think so, but it doesnāt.
Verify does exactly what you experienced.
There are numerous posts here stating that.
One thing you can do is note the file name on the progress bar where it hangs up, shut down the sim, find that file in the sim structure and delete it.
Try the sim again. Most times it will not hang up there again.
Thought it was server related, but Iām sure by now the servers wouldāve cooled down, but I am still experiencing this issue
Youāll have to clarify; Iāve never seen any file names while the game is loading ever before, just a bar.
And as far as Iāve found looking for a āload logā the only responses Iām finding is: āthere is no logā
So Iām genuinely confused how anyone is supposed to figure out where the issue lies.
If I remember correctly, it should, it should say something like āDecompressing (or Downloading), such and such a fileā or something similar.
The only other thing I can recommend is following the support checklist I linked earlier in this thread.