Frequent CTD with 0xc0000005 (probably VR only)

User Support Hub Crashes (CTDs)
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1

Hi Guys

I have frequent CTDs with the following entry in the application event protocol:

Fehlerhafter Anwendungsname: FlightSimulator2024.exe, Version: 1.2.8.0, Zeitstempel: 0x00000000
Fehlerhafter Modulname: FlightSimulator2024.exe, Version: 1.2.8.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000037f6616
Fehlerhafte Prozess-ID: 0x5E08
Fehlerhafte Anwendungsstartzeit: 0x1DB5EA8F5CB701E
Fehlerhafter Anwendungspfad: C:\Program Files\WindowsApps\Microsoft.Limitless_1.2.8.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Fehlerhafter Modulpfad: C:\Program Files\WindowsApps\Microsoft.Limitless_1.2.8.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Berichts-ID: 299c538b-95d4-443e-b83a-4fcf8b2bc57e
Vollständiger Name des fehlerhaften Pakets: Microsoft.Limitless_1.2.8.0_x64__8wekyb3d8bbwe
Fehlerhafte paketbezogene Anwendungs-ID: App

and .NET Runtime

Anwendung: FlightSimulator2024.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 00007FF6F1E56616

I updated all the drivers, all the software and disabled DOCP RAM profile in the BIOS as I read that this can lead to those crashes.
I (try to) fly in VR most of the time, maybe its connected to this (Pimax Crystal OG)

Other specs: 5800X3D, 4090, 32GB

I have a reproducable CTD, which i posted a bug report: Throttle PPL Mission CTD in VR

But I seem to get them in other scenarios too…

To what problem does the CTD with this error code hint? Any ideas on where to start looking from my side? Or do I just have to wait until MS/Asobo fixes some things?

Cheers!

2

same for.exactly the same Msfs2020 and msfs2024. Is it on all Aircraft in your Sim ? saw it only on Fenix…

3

No I also get i on other airplanes… (empty community folder) so does not seem to be related to the Fenix.

4

i was having the same CTD’s random;;y; couldnt play FS2024 at all. Same error code of 0xc000005

I tried all the fixes as described in the forums, including updating drivers, BIOS, increased page file but nothing worked. When i opened a Zendesk ticket for this error code 0xc00005, the zendesk page said that people with i9-13900 processors may have CTD’s due to damage to processors due to some voltage issue with certain motherboards [ Like ASUS motherboards], and Asobo/ Zendesk recommended opening a ticket with Intel [there is a separate topic on this elsewhere].

So i opened a ticket with Intel, and got my replacement i9-13900K CPU yesterday. I replaced my old CPU with this one. Incidentally, i felt like two of my memory sticks were VERY VERy slightly not fully seated in their slots. When i pressed down on them, i heard a satisfying click.

Today there was also a small update to the sim. Anyway, i have FINALLY completed two full flights of FS2024 and they were rock solid and smooth from start to finish! I also went into VR, and there were no CTD’s there either!

Previously i also would have to reboot my PC after a long flight [ as if i didnt, my PC would crash]. But this time. I flew 2 VFR flights in VR, without rebooting my PC and both were smoot hand rock solid!

The error code i would get in Event Viewer was always the 0xc00005 error.

So for other with the Intel i9-13 or i9-14oo CPU’s look into this issue. Also make sure your RAM is seated well in the slots.

Good luck!

2 Likes
5

Thx for your answer. PLEASE check your Motherboard also ! There some People that had Motherboards with arched points arround the Ram-socked because overheating.Some Peaople said there Ram was not correct In the sockel because of arched

Mine 14900k is a new RMA CPU…my Voltages for Pl1 and Pl2 are set to 125 Watt
Think not its again damaged…

So dont know.But after last Weekend after ther Serverproblems on msfs2020 and Msfs2024 and changing my DNS Server to Cloudflare my Ctd was gone…so i look in to it.

6

I had it just again on the first mission after PPL.

Fehlerhafter Anwendungsname: FlightSimulator2024.exe, Version: 1.2.11.0, Zeitstempel: 0x00000000
Fehlerhafter Modulname: FlightSimulator2024.exe, Version: 1.2.11.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000037f6626
Fehlerhafte Prozess-ID: 0x2ED8
Fehlerhafte Anwendungsstartzeit: 0x1DB6787C21D5253
Fehlerhafter Anwendungspfad: C:\Program Files\WindowsApps\Microsoft.Limitless_1.2.11.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Fehlerhafter Modulpfad: C:\Program Files\WindowsApps\Microsoft.Limitless_1.2.11.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Berichts-ID: 52159c95-0372-4631-b241-f819e8120e32
Vollständiger Name des fehlerhaften Pakets: Microsoft.Limitless_1.2.11.0_x64__8wekyb3d8bbwe
Fehlerhafte paketbezogene Anwendungs-ID: App

I checked everything on the motherboard. Also just upgraded to 64GB of new RAM two days ago…

Intel issue does probably not apply here with my 5800X3D

I never had that symptom in 2020

7

Same today for me. Do you use Beyond atc? All crash with running BATC…

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Yes I use it but I also had crashes with the same error and without running it…

9

On Fsdreamtem Forum others had the same error…seems like something to do with the coatl.exe… try to use compatibilitymode “win 8”

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On the couatl.exe? Or MSFS exe?

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O cuatl.de and cuatl64.exe

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fsrealistic? BeyondAtc? oculus ? its everytime on VR-Session?

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Try to on/off/on your Data connection in MSFS…Some users get CTD when connection ist lost

14

Hm nothing of this running albeit I have installed BeyondATC. I cant really say the conditions it happens, but often in VR sessions. But then again I only fly VR…

I have taken out any hardware tuning (RAM XMP, GPU MSI Afterburner etc.), so that probably isnt the cause…

That with the data connection i have to try…