FS2024 CTD when using H225

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ISSUE DESCRIPTION

Description of the issue:
When attempting to do free flight with h/C H225 the sim crashes to desktop without any message.
This happened 3 times out of 3, sometimes when initial start (start flying) sometimes when the flight is already running.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No community add-ons

FREQUENCY OF ISSUE

5 out of 5 times I tried
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Select Free Flight and H225
2. launch flight
3. start flying

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
N/A

[PC Only] Are you using Developer Mode or have you made any changes to it?
Not using developer mode

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
Nvidia RTX4090
[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. I have tried two times to fly the H225. Crash to desktop both times. I thought it might be too much for my 3080, but I see the OP has a 4090, so i guess it is something else.

Provide extra information to complete the original description of the issue:
• This beast of a heli is why I purchased the Prem Deluxe version. I hope it gets fixed soon, and that I am able to fly it.

If relevant, provide additional screenshots/video:

No wonder this heli never appeared in any trailer, it was never ready! I get the feeling we were lied to.

had the same thing twice myself. if a mod asks, I’ll send the event viewer log. It seems to have some security stuff that I might not be comfortable just posting here.

here’s some stuff though that might help.
Faulting application name: FlightSimulator2024.exe, version: 1.1.10.0, time stamp: 0x00000000
Faulting module name: FlightSimulator2024.exe, version: 1.1.10.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000037af0ea
Faulting process id: 0x0x1690
Faulting application start time: 0x0x1DB49DA0407997B
Faulting application path: E:\Program Files (x86)\Steam\steamapps\common\Limitless\FlightSimulator2024.exe
Faulting module path: E:\Program Files (x86)\Steam\steamapps\common\Limitless\FlightSimulator2024.exe

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes. But on Xbox 5 out of 5 attempts. CTDs after loading in, as soon as I get 1st person pov to walk around all5 times.

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.


ISSUE DESCRIPTION

Description of the issue:

In free Flight Starting with H225 at any airport crashes the sim
If applicable, which aircraft is experiencing this issue:

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
every time i load h225

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.free flight
2.load h225
3.klax,egcc egll all crashed sim

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

no
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
dx12

[PC Only] What GPU (Graphics Card) do you use?
nvidia rtx2080 ti

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video: