Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
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SIM INFORMATION
This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.
- Microsoft Flight Simulator 2020 or 2024:
2024
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Version Build Number (Where do I locate that?):
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Game Platform (Exampe: Steam, Xbox, MS Store):
Xbox
ISSUE DESCRIPTION
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Description of the issue:
After importing the simbrief flight plan into the EFB, selecting Init Request in the MCDU causes the game to crash/freeze -
Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
N/A
FREQUENCY OF ISSUE
How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Every time I’ve tried to do a free flight in that plane
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue.
- Load into the sim in a cold and dark setup
- Go through all the checklists
- Get to the point of Init Request
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
- What peripherals are you using, if relevant:
TCA Captains Pack Airbus Edition, TPR Rudder, mouse and keyboard
3. [PC Only] Are you using Developer Mode or have you made any changes to it?
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[PC, MSFS 2020 Only] Are you using DX11 or DX12?
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[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):
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[PC Only] Share your Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:
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[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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Do you have the same issue if you follow the OP’s steps to reproduce it?
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