Game failed to load (FS) DVD Version

Getting “failed to load”(FS)
error 0x80070002

how do I find the cure, please???

sure that you are on STEAM ?

Can you please open windows event viever , search for the error log and show us the whole message ?

Blind-shoot would be like:

  • ensure windows is up2date
  • check your system time is up2date ( let windows sync the time )
  • relogin xbox app ( logout , restart windows, login )
  • try a system scan : sfc /scannow

Hi Micha Which is the right topic? It seems you are right-I’m not under Steam!!! New Win 10 install, MSFS installed from DVDs-but cannot find how to start game!!! iIn previous install I had icon on desktop… My IQ is sub zero now! Waiting for new 1Tb ssd-then will try again…

Hi,

ah… the DVD version. This depends on the gameing-services, at least so far I know.

I also expect an icon on desctop, but I not own the dvd version so I have no experiance here.

May be there is a start link on the disc too ? Or in the windows menu ? Or you have to check the Windows Store whether there is a launcher, whether its in your library ?

Possible you can change the heading of your topic, so more users which own the DVD version look into.


MichaMMA
Regular

17m

Hi,

ah… the DVD version. This depends on the gameing-services, at least so far I know.

I also expect an icon on desctop, but I not own the dvd version so I have no experiance here.

May be there is a start link on the disc too ? Or in the windows menu ? Or you have to check the Windows Store whether there is a launcher, whether its in your library ?

Possible you can change the heading of your topic, so more users which own the DVD version look into.

I saw a DVD reinstalll topic-cannot re find it!
It seems one broken install needs special code to reinstall on a fresh new Win 10 install…

hmm… I thought DVD version is also bound to your MS account so you need only login with same account. But as mentioned, not really sure about the DVD version.

The official FAQ seems to be

Within I also see, that the application can you find then within the MS-Store after launching the dvd installer, as example:

May be you can find more helpfull hints within that FAQ.

I now have fresh Win 10 on ssd.
Assuming Xbox app says “owned”, what is the definitive reinstall FS, please?
I have DVDs, but if I can download update files, that would seem more sensible!!!
Thanks, everybody-this is the most convoluted reinstall ever!
Did I see “keep disk 1 in the drive” somwhere???

Update!

Left new correct Win 10 pc running overnight to see if download progressed…

in morning-power light on, hd no activity-would not wake up!!!

shutdown, would not reboot

fan spins a second, stops (motherboard ROG STRIX Z490-F) (Q leds-behind memory-checks boot yellow/green: vga white:dram yellow: cpu red If all correct-no leds!)

clear bios, check power supply (all positive), strip out everything, unplug and re plug every connector

remove all drives

still will not boot to bios

take out video card ;use basic working PCIe card

boots up!!!

re plug drives

clear bios

reinstall all motherboard drivers

install new video card Radeon RX570 (luckily I had a brand new one)

checkdisk ssd C:

hallelujah!!!

Go to Microsoft store-search MSFS, owned-install

digital ownership first

MSFS next

all uploading (less than an hour)

MSFS now appears in menu

drag icon to desktop-launch

Hallelujah again!!

Syncs

update

playable!!!

Thanks to y’all for your help

The 25 digit slip comes with the DVDs-lost in the depths of my cockpit…!

New update:
FS was downloding the big update-pc crashed and blank screen-power light on, no hd light!!!
Have I got a component failure (psu, graphics card/motherboard) or an overheating problem??? Duh-back to start-do not pass go…

Solved!!!
The posh Corsair RM850 psu tested correct this morning-all rails correct!
but this afternoon-failed to boot-half the rails defunct!
Trying a used-good at £87 first, rather than another £200
Download “open hardware monitor” for running checks on voltage, cpu etc!!!

In MS Store-search for MSFS-install-starts download-halts at approx 10%-error-resume: nothing progresses…

In Redeem a code it wants 25 letter code: where on earth can I find this, please???

Thanks-appreciated!

In “updates” 43 are pending!
nothing progressing…

First UNCHECK solution.

The boxed version of Microsoft Flight Simulator for PC does include a download Key
https://helpdesk.aerosoft.com/hc/en-gb/articles/4574437978653-Does-the-boxed-version-of-Microsoft-Flight-Simulator-include-a-download-or-Steam-key-

Click “Start” > settings > update and security > troubleshoot > additional troubleshooters
Scroll down > click windows store apps > run the troubleshooter

Repair MsStore app.
Click “Start” > settings > apps > click microsoft store > advanced options.

Click > terminate > reset > repair
Restart PC

Also update OS (windows) via windows update.

1 Like

cORSAIR rm850 THIS MORNING SHOWED ONLY ONE RAIL VOLTAGE CORRECT!
rEALLY NEED pASSmARK INLINE TESTER-ONLY £580!!!
tHIS AFTERNOON, TESTER SHOWED ALL RAILS CORRECT…
nOW REINSTALLED wIN 10, ms STORE SAYS msfs OWNED, INSTALLED, NOW DOWNLOADING THE BIG UPDATE…
mORAL-NEVER BELIEVE A SIMPLE PSU TESTER!!!
Apologies-hit the caps lock key…

Hi! It’s me again…
Mandatory update-appears to be downloading, but stays at 0%-there’s nothing to decompress???, stallswhile decompressing-fails to proceed-no hd activity…
What is the definitive cure please?

Also-I appear to have four installations of MSFS! Surely, I only have one active???