I purchased Feel There KLGA from the Marketplace a few months ago, just flew there a couple of days ago and there are jetways out in the middle of the tarmac in addition to the ones at the terminal.
I thought I would try deleting and reinstalling it but when I go to the Content Manager and select it there is no option to delete or do anything with it.
Jerry
I contacted FeelThere about this issue. They informed me that there is an update that fixes this problem. I have KLGA v2.2.0 installed. They said “The latest version of this airport is 2.4.0. I suggest that you get this version through the same way where you bought the product.” I purchased this airport for pc from the Marketplace in MSFS2020. In the Content Manager it says there are no updates. I don’t see any way to uninstall/reinstall it with the updated version.
Jerry
Jerrymc31116, I just checked the Orbx and SimMarket apps, and they also have v2.2.0 as the current version. In fact, FeelThere’s own website shows that v2.2.0 is the most current version. Perhaps they could enlighten us as to where this v2.4.0 exists because I don’t see it available anywhere.
I received this reply from FeelThere today. “This new version has just been finished. We will make it available on our website tomorrow, and our partners will have their copies also by Friday.”
Jerry
I still couldn’t find the update but received this reply today. “The file is ready in Portal since last Friday. We just didn’t update the website description. Please use Portal! for obtaining the update”.
They need to push this update to their distributors (ORBX, SM) like everybody else.
They claim that they did that on Friday but when I go to my Content Manager there is no update. There is also no way to remove or reinstall the airport. How do you uninstall a scenery from MSFS2020. I checkmark it, right click on the i inside the circle on the right side, a window pops up that says MORE INFO- waiting and an option to click OK. I click OK and it just goes back to the Content Manager. I guess I could just go to the folder and delete it but then I might have to buy it again. If I go to the Market Place and find KLGA it doesn’t say that I own it. FeelThere told me to go to the place where I purchased the airport and update or reinstall it but there apparently is no way to do that.
Jerry
Keep in mind, updates may take days or even weeks to appear in the marketplace. It has to go through the MS approval process. That’s why, when I can, I buy directly from the developers or third party sellers like simmarket, etc.
The 2.4.0 update is still not available on ORBX. I really wonder if it was even submitted to them.
Marketplace additions and updates happen every Thursday, so it will show up there on 24/08, or following Thursday or another one and so on. It might take several weeks for MS to push iit (or never). That’s why I avoid that store and I buy somewhere else if it’s not exclusive to Marketplace.
The facts that it is not only late to MP but also to ORBX is what is most concerning to me.
Something is not adding up here, if FeelThere really submitted to MP and ORBX on 08/04.
I was able to get rid of the misplaced gates by excluding KLGA in the FSDreamTeam Installer. What happened to the FeelThere Update and what it was supposed to fix we may never know.
Jerry
Got an update to 2.5.0 via ORBX and the gate issue is still there! The GSX exclusion in FSDT also made no difference.
So I just loaded into this airport and do NOT see this problem (nor have I ever, and I’ve owned it for maybe a year now). Looking at your photo, it’s like the sim is trying to place the jetways where the old stock Asobo LGA had their terminals located. I do have GSX as well, and have the GSX jetways excluded from the third-party airport. I have the latest Marketplace version, which reports itself as 2.1.0. So I really don’t think this is a FeelThere issue. Do you have any other custom jetway mods or maybe some old freeware LGA scenery installed in your Community folder?
Turns out I screwed up the GSX exclusion! Once I fixed that, the gate issue disappeared.
