GPU side CTD when starting another application in background [v1.4.18.0]

đź”’ Sim Update 2 Beta | MSFS 2024 CTDs
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ISSUE DESCRIPTION

Description of the issue:

I encountered a CTD multiple times now whenever I:

  • Started an instance of Google Chrome
  • Took a screenshot using Win + Shift + S

Error bucket ID 2058784810070215161, Typ 5

Did you experience this issue before you joined the Beta?

No

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

No

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Each time I try to take a screenshot using Win + Shift + S OR whenever I try to start a Google Chrome instance

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load into the menu
  2. Select any aircraft for free flight
  3. Try to take a screenshot using Win + Shift + S while still in menu
  4. Crash may occur

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

/

[PC Only] Are you using Developer Mode or have you made any changes to it?

Yes to display the FPS debug window

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

Nvidia RTX 4070ti Super, 576.28 (1044p on 21:9)

[PC Only] What other relevant PC specs can you share?

AMD 9800X3D, 96GB DDR5 6000, Expo Profile enabled, RBAR off
Sim settings: Frame Generation on (2x), TAA, TLOD 250, OLOD 150 and a mix of “Ultra” and “High” settings

MEDIA

Please add a screenshot or video of the issue occurring.

image
image407Ă—324 7.31 KB

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• I haven’t been getting that error message, but if i open my chrome browser the sound starts stuttering and shortly thereafter the sim just stops working and I have to close it through task manager.
This is with the current version of chrome, 4090 GPU, and Nvidia driver 576.28.

If relevant, provide additional screenshots/video:
•

3

UPDATE: Currently, after shutting down the PC and starting this morning I can no longer reproduce the issue. I’ll continue monitoring.

4

Unfortunately, I gave it another try after starting up today, and still have the issue. Double checked that chrome was up to date, as is the video driver, etc. So no idea what’s up with that. It’s a shame, since I normally run chrome in the background when I’m troubleshooting issues here in the forum and have never had issues before the latest beta.
Thanks for your update. I’ll keep trying to troubleshoot and see if I stumble across something.
Regards

P.S. Also tried it with MS Edge and got the same results.

1 Like
5

Apparently this issue has also been noticed by some players in E:D running Windows 11 24H2. So not just limited to MSFS.
Regards