Having Both Mouse & Controller Connected & In Use Triggers Screen Lock

:white_check_mark: SIM INFORMATION

  • Microsoft Flight Simulator 2024.
  • Version Build Number: 1.1.9.0.
  • Game Platform: Steam.

:white_check_mark: ISSUE DESCRIPTION

  1. Description of the issue:

When having both xbox controller and mouse connected, and using both In the same time, this triggers screen lock, & to get back to the sim, unlocking the screen back is needed. this issue only happens when immediately using both mouse and controller, not just them being connected. for example, when using controller to fly a plane, then immediately using mouse to go to options and navigate them because its easier to fly plane by controller and easier navigating options via mouse, this triggers immediately screen lock. happens every sim launch. not always using both controller and mouse in the same time locks the screen, but often, like a screen lock every 3 or 4 times in which both controller and mouse is used in the same time.

To double check this issue is related to msfs 2024 or a windows issue, tried to use both controller and mouse for windows only, while msfs 2024 completely shutdown, no screen locks were triggered, so that was a confirmation the issue is within the sim.

  1. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes.

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? Eevery time on sim load.

:white_check_mark: REPRODUCTION STEPS

  1. Connecting Both Controller & Mouse.
  2. Using Them Both In The Same Time Triggers Screen Lock, In an attempt From Evey 3 to 4 attempts of doing so.

:white_check_mark: YOUR SETTINGS

[PC Only] Are you using Developer Mode or have you made any changes to it? No.

[PC Only] What GPU (Graphics Card) do you use?

RTX 3080 Laptop Gpu.

[PC Only] What other relevant PC specs can you share?

Win 11 23h2 Latest Updates as of 24.11.2024 Including latesd updates for every driver in the system. All Laptop’s Power Settings are ultilizing Performance Over PowerSaving. All options to stop certain device to reduce power are turned off from device manager.

[END OF FIRST USER REPORT]


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Update: Its a Windows bug, not a sim bug, that locks down the screen randomly when a controller and a mouse are connected and in use respectively. i was able to verify this by longer examination while the sim is not running. So moderators can close this report.

Moved to User Support Hub User Support Hub > Hardware & Peripherals since a solution has been marked.