HDR screens and preview generation

:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

  • Microsoft Flight Simulator 2020 or 2024: 2024

  • Version Build Number (Where do I locate that?): 1.1.7.0

  • Game Platform (Example: Steam, Xbox, MS Store): MS Store

:white_check_mark: ISSUE DESCRIPTION

  1. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
    Yes. Completely empty

  2. Description of the issue:
    In HDR screen (game) mode avatar previews has a translucent black backing

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Whenever I change avatar appearance

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

  1. Turn HDR ON
  2. Go to change Identity
  3. Look at result on main screen

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. What peripherals are you using, if relevant:
    Keyboard + Mouse

  2. [PC Only] Are you using Developer Mode or have you made any changes to it?
    No

  3. [PC, MSFS 2020 Only] Are you using DX11 or DX12?
    DX12

  4. [PC Only] What GPU (Graphics Card) do you use?
    RTX3090

  5. [PC Only] What other relevant PC specs can you share?
    Nothing

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.



:white_check_mark: EXPECTED BEHAVIOUR

Same stuff with HDR OFF



[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

I think this problem also exists for Aircraft thumbnail generation!