Help please please (content server unavailable)

Discussion Hub General Discussion
1

I cannot download the sim using the store i get the first 1gb then the sim starts up and i get this

msfs3
msfs31208×666 32 KB

i have reset the store and tried everything i can think of is the server really down?

2

Hi! Double check that your internet is indeed working, if so, I would try again in 15-20 minutes to see if it is just a temporary outage. If the issue persists you can always submit a Zendesk ticket for specific assistance.

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3

thanks it has been all day so far and internet is working fine as i would not be able to post complaints but thx for answering it is more than M.S. do

4

You could try using a VPN to connect in a different region or country; there are a few, like Proton VPN that have pretty generous trials that you could try. :small_airplane: :smiley_cat:

5

I had this problem start the moment I completed the latest windows upgrade. I have internet - the upgrade broke something… :frowning:

6

Hi , here is the solution M.S. sent to me however it still did not cure my problem, in the end i had to reset windows and that cured the problem
Thank you for contacting Microsoft Flight Simulator Support today,

To fix this issue, please do the following or refer to our step-by-step guide .

  • Step 1: Log out of the Microsoft Store

  • Step 2: Log out of the Xbox App (beta) (if installed)

  • Step 3: Log out of the Xbox Companion App (if installed)

  • Step 4: Sign out of Microsoft Flight Simulator (see: How to sign out? )

  • Step 5: Uninstall the Xbox App (beta)

  • Step 6: Uninstall the Xbox Companion App

  • Step 7: Reboot the computer

  • Step 8: (Re)install the Xbox App (beta) from here

  • Step 9: Sign back in the Microsoft Store with the Microsoft account used to purchase Microsoft Flight Simulator

  • Step 10: Sign in the Xbox App with the Microsoft account used to purchase Microsoft Flight Simulator

  • Step 11: Launch Microsoft Flight Simulator as an administrator and sign back with the credentials of the Microsoft account used to purchase Microsoft Flight Simulator

7

If you can’t access msfs how are you going to log out?

8

follow these steps in this link https://flightsimulator.zendesk.com/hc/en-us/articles/360016892819?input_string=access+t

9

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