Help! Quest 2 + FS2020 freezing on Main Menu

User Support Hub Virtual Reality (VR)
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I’m really hoping someone can help me here, I’m thinking I’ve done something odd with a setting without realising that has caused all this, but it’s driving me insane…

I’ve been flying in 2D for a few weeks while learning the A32NX - I just found it easier to learn and use navigraph in 2D. I did a few VR flights a couple of weeks back, no issues, really great performance. I had reverted back to a “minimal tweaking” approach, with nvidia control panel set to default!

Now after a few weeks I want to go back to VR. Here’s the sequence of events and what happens:

Boot my PC & log in
Open Oculus desktop app
Open Oculus Debug tool
Set FOV to 0.8; 0.8 in debug tool
Check ASW is OFF in debug tool
Plug in Quest 2 and power on
Start Oculus Link in the Quest 2 and open the desktop
Open FS2020

Now, the sim opens, checks for updates and does the initial load just fine. But, when I get to the main menu, everything locks up, the headset either freezes or goes black. The hangar animations in the background of the main menu all freeze.

Then, if I hit the windows key to open start, or just click on another app so FS2020 loses “focus”, everything is fine again! The hangar annimations move again, and I can hover my mouse over the FS2020 window and the buttons highlight as you expect. But if I try to click one and bring FS2020 in focus, it locks again. This is in 2D, I cant even use the shortcut to enter VR.
(Sometimes in the past I would get stutters in the main menu but entering VR immediately would fix it.)

I have tried:
Using air link and USB link - same issues.
Rolled back from the Oculus Desktop app beta - same issues.
FS2020 in both Full Screen and Windowed mode - same issues.
Not opening the debug tool - same issues.
Choosing “deny” when the USB access popup appears in headset after booting the quest 2 - same issues.

Any ideas?

I’m now going to uninstall the Oculus desktop app and reinstall…

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Reinstall of Oculus Desktop software has not fixed it…

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So, switching USB port has helped a little. I can now enter VR and load a flight, with similar performance to a few weeks ago.

But, I have to have the window as small as possible… if I maximise the window or even make it larger than half the screen, it freezes again…

:exploding_head::man_facepalming:t3:

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Hi there

Have you found a solution for this my Quest 2 crashes to Quest home as soon as i click the mouse on any MSFS home munu eg world, options etc… It work well a couple of weeks ago but now just crashes..

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i have the same issue. If the window is too big, the sim freezes while the game is in focus. If I alt+tab away from it, it runs.

1 Like
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I am going round in circles (at least I wish I was) with this myself. Start Oculus first and check desktop can be seen through headset. Remove headset. Start MSFS. At ‘ready to fly’ window open settings and select VR. (If I try donning headset and selecting VR before this stage MSFS either freezes or kicks me out). Stereo pic appears on screen. Don headset and VR picture is present. Into cockpit and commence flight. Sim Freezes. Remove headset. Sim runs. Replace headset sim freezes. Have been receiving dodgy help from Oculus such as “reinstall Oculus”. Done that, no good. “Install any updates”. Done that, No good. “Roll back Windows 11 to Windows 10 as our software is designed to work with Windows 10”. REALLY! They say update then roll back!! Anyway Oculus worked fine in VR until Ver 38 downloaded. Latest help " In oculus settings open public test channel". Did that and Ver 39 wants to download but remains queued. In fact no oculus offering will download. Disabled anti-virus software as suggested by Oculus. Still nothing will download. Frustration!!

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I am having the same issue here. I thought it was windows 11 but no good. Interesting too, all of my other pc vr games work just fine. It’s just Flight Simulator giving me these issues. I am reinstalling Flight Sim as we speak. Hoping for the best, preparing for the worst.

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Likewise for me the other Oculus VR Apps work fine. It is the link between Oculus and MSFS that is causing the problem. Interesting to see if your MSFS reinstall works.
Point is everything worked fine with Oculus ver. 37. I could start VR in MSFS any time just by pressing Ctrl/Tab. My software Guru is calling this week and will hopefully get Oculus Ver.39 downloaded and installed. I will post further.

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I just spent 4 days troubleshooting every issue you could think of and finally fixed every single one of them I ran into. Are you using Virtual Desktop/SteamVR or Oculus Cable Link or Oculus Air Link?

At one point I had to switch my audio output from Oculus to my windows Realtek driver.. then I had to go into SteamVR and switch the audio to Manual from Automatic. I was able to play in SteamVR for a bit. I went back to troubleshooting the Oculus app and fixed that issue as well.

Seems to work best on the oculus app with a hardwired cable, I’m getting 35-40fps everything set to ultra on my OQ2 with my RTX 3080.

Have you tried setting the graphics to low, see if it launches with everything turned down?

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I am using Oculus 2 with excellent cable link to fast PC. I am using suggested settings. There is no 3rd party such as Oculus tool tray Installed. I have now done many seemingly pointless tricks suggested by Oculus help including reinstall MSFS and Oculus software with no improvement. I can only stress that Oculus VR worked faultlessly with MSFS prior to the download and installation of Oculus Ver.38. VR could be turned on and off using Tab/Ctrl. and worked very time. I will post again subsequent to my friendly PC Guru taking a look this week.

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Get the Oculus Debug tool running as administrator, click the “service” tab, then click “toggle console toggle window visibility.” Once that starts running the OVR server minimize it, let it run in the background. Launch MSFS, once on the runway ready to fly hit the CTRL+TAB key to enter VR and see what OVR says as errors. When you try to launch the game in VR. Make sure all our graphic settings are set to low. If it works. start turning up the graphics.

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Ok, so here’s my update. None of the following things worked:

Reinstalled FS2020
Downgraded to Windows 10.
Changed my registry key for the VR runtimes to SteamVR, then OculusVR, then WMR, then back to OculusVR.
Re-upgraded to windows 11.
Tried all three registry changes for the VR runtimes again.

My symptoms are as follows:
Fire up the game, let it load. About halfway through the loading process, the oculus link connection freezes. Hitting alt-tab to move “focus” from MSFS to anything else and the link connection restores and I can use the desktop through the VR headset. Any restoration of focus to the MSFS window results in an immediate freeze of my link connection. This is reliably repeatable.

If changing the VR runtimes in the registry has no effect on this and each of them is different IE: Steam / Oculus / MS, then I have to point the finger at MSFS as the source of the issue. Everything is at the latest version. I’d like to get my hands on oculus version 37 and validate your claim for you and maybe get some stick time in tonight as a result. I’m sure that’s not a possibility but I can dream. I wouldn’t hold out hope for Oculus version 39 solving the issue. I am currently running Oculus App Version 39.0.0.65.369

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Oh bad news that ver. 39 does not solve the issue. I was pinning my hopes on this. If you find a copy of Ver.37 please, please let me know.

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I found this Meta Horizon 37.0.0.6.237 APK Download by Meta Platforms Inc - APKMirror

…but.. I’m not sure if this is what we need.

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HI, looked at that but everything seems to be APK’s. Android apps. I can’t install these on a PC and I think they are only for android phones.

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Have to agree with you Psychron. Have likewise tried everything now, although still running ver. 38.
Freezing problem exactly the same. Had a further response from Oculus help yesterday after I had suggested to them that they set up a link for beleaguered MSFS users to download Oculus ver.37. They say " we are going to look into this and will require more time to look into possible options available to you".

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I see I now have oculus software version 39.0.0.65.369 and it still doesn’t work. In fact it is worse. Now when I open MSFS and ‘on screen’ progress to the cockpit I now get the message No headset found although it is connected and I could see the screen picture before a started the sim.
Long ago I tried opening the Windows mixed reality portal but it was unable to find my headset although it was connected. Trawling through this problem I found a new app ‘OpenXR tools for windows’. Playing with the setting in this app I found that I could open the ‘demo’. I also found that the windows open XR file could be selected or the Oculus open XR file. I note that now Oculus puts up a banner ’ Oculus is not set as the openXR runtime. However none of the settings allow Windows Mixed reality portal to find the Oculus headset and now MSFS can’t find it either. This had to be another Microsoft issue!!!

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The OpenXR Tools for Windows Mixed Reality are only intended to be used with Windows Mixed Reality headsets. None of the settings in there will do anything for your Quest, but at least the Demo working is a good sign that your Oculus runtime is properly enabled. You certainly should not bother with the Mixed Reality Portal because it will only work with Windows Mixed Reality devices…

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And that’s in spite of their blurb saying Mixed really works with Oculus.

However today I am a happy pilot. Yesterday a large ‘Mandatory’ update for the flight sim arrived from Microsoft. I installed it and, Lo and behold, the sim is working again perfectly in harmony with Oculus 2 and VR mode. Adios until the next time!!

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