How can we improve the state of discussion on these forums and avoid non-constructive negativity?

[JuiceBox7535]

@Jakenben123, I certainly agree with the sentiment of your original / top-level post. Personally I want to see the forums be a place the developers can go to quickly get a feel for current issues, with detailed / concise bug reports (in addition to ZenDesk). And also a place users can troubleshoot and learn as the product continues to evolve. Many of the non-constructive posts you are referring to only hinder those efforts. To answer your question, “How can we improve the state of discussion on these forums and avoid non-constructive negativity?”…

I think our Community Managers summed it up nicely in this post:

@Jummivana

We would like to remind everyone that there is a large difference between negative constructive criticism/feedback and complaining. We will be more strict about this rule and start to give out more warnings to those who come here to complain rather than give feedback that will be helpful to the devs. We welcome all feedback, even negative feedback, but will be quick to remove complaining for complaining’s sake. This includes repeated spam of the same complaint.

If you see posts that are very much non-constructive complaining, please hit the flag button, or send a note with a link to @moderators.