How can I solve this problem Thanks
If you do a search for 0xc0000005 on the forum you will find the solution.
Run the following commands (w/admin rights) and when all completed successfully and without error/s. In the following order:
Dism.exe /online /Cleanup-Image /checkhealth
Dism.exe /online /Cleanup-Image /scanhealth
Dism.exe /online /Cleanup-Image /Restorehealth
sfc /scannow
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
Dism.exe /Online /Cleanup-Image /StartComponentCleanup
RESTART computer as the last step.