Icon A5 not "enterable" after walkaround

User Support Hub Aircraft & Systems
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:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

  • Microsoft Flight Simulator 2020 or 2024:

  • Version Build Number (Where do I locate that?):

  • Game Platform (Steam, Xbox, MS Store):

:white_check_mark: ISSUE DESCRIPTION

  1. Description of the issue:

  2. If applicable, which aircraft is experiencing this issue:

  3. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

:white_check_mark: FREQUENCY OF ISSUE

Every time.

:white_check_mark: REPRODUCTION STEPS

Do the walk around with an Icon A5 on a cold start. even after getting all the checks right, you still cannot enter the aircraft.

Please list clear steps you took in order to help our test team reproduce the same issue.

:white_check_mark: YOUR SETTINGS

Occurs with no mods except Thrustmaster Joystick.

  1. What peripherals are you using, if relevant:

Thrustmaster Joystick

  1. [PC Only] Are you using Developer Mode or have you made any changes to it?

Not using Dev mode.

  1. [PC, MSFS 2020 Only] Are you using DX11 or DX12?

  2. [PC Only] What GPU (Graphics Card) do you use?

  3. [PC Only] What other relevant PC specs can you share?

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Well, you can’t get out of the Robin DR400 once inside but I guess that’s better than not getting in in the first place.

3

I believe the work around for this and other aircraft (3rd parties without the walk around feature yet) is to hit Shift+C to ingress or egress. If you’re on Xbox it’s LB+B

4

DR400, Icon A5 and Da40NG are all first party and promised to have been improved significantly. They looks like untouched 2020 imports to me.

1 Like
5

Regardless this workaround may work. Have you tried it? I was simply mentioning 3rd party as some of our 3rd party ships are showing up without the marketplace being available. That’s why I said

Would you like solutions or comfort?

6

Do you have the same issue if you follow the OP’s steps to reproduce it?
No

Provide extra information to complete the original description of the issue:
Clicking the handle at the top of the canopy will open it & allow you to enter the aircraft.

If relevant, provide additional screenshots/video:

Icon A5 Canopy handle
Icon A5 Canopy handle1920×1080 167 KB

7

Thanks! This was clearly Operator Error. Having never been outside of the aircraft before,I wasn’t aware of the canopy handle. I thought it was on the side. All good now.

1 Like
8

Moved from Bug Reporting Hub to User Support Hub as OP has indicated the issue was not a bug & has marked the solution.