IFR Instrumemt Landing Will Not Start Training or Exam

ISSUE DESCRIPTION

Description of the issue: cannot start IFR training or exam, freezes at start screen. Can plug in mouse and select start but then cannot use controller. Does not seem to register controller at all once it goes to start screen, still get screen annimation but nothing is selectable and unable to back out can only restart game. Tried resinstaling and starting in safe mode but issue persists. Alot of career requires IFR exam pass so is hindering progression.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time I try to launch, must have tried over 20 times

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Enter Career and select certification
2.select Instrument rating and any training mission or exam
3. Select ready
4. Game freezes at start screen

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: none just xbox controller

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:


Also getting similar problem trying the night flying exam but this time the prompts are all for keyboard and mouse despite not having either plugged into the xbox. Exam starts and stand looking at plane, can’t move, skip or anything as is not recognising the controller at all. Can only use home button to dashboard and quite whole game.