Installing Boeing 737-800 PMDG

User Support Hub Hardware & Peripherals
1

Good day all

I urgently need help. i have recently bought the Boeing 737-800 PMDG plane. a couple of days ago it started giving issues on its Hydraulics where i would not be able to use the rudders at al. I then deleted the plane and wanted to re-install it. now it does not want to download. with this i am starting to get very upset because as you all know we pay a lot of money for this plane and now its just not downloading

2

Hello,

Your topic has been moved to the #gd-commsupport:tech-talk subcategory of General Discussion & Community Support for further assistance.

The Bug Reporting category is for posting suspected or confirmed base sim bugs that other users are able to reproduce. Using the template is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the Community Support category. If the community can replicate your issue, first search the Bug Reporting category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

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3

Hi, SpryCello432467 the only thing you can do is contact PMDG directly.

4

If you’re trying to download it from the Marketplace, there have been some issues the past couple of days with the servers. It mostly seems to be resolved at this point, so you should try again.

As far as hydraulics issues with the plane, ensure you have all your failures and servicing switched off while you are becoming familiar with the plane.

5

Simply make a ticket at our support system and we’ll assist with that. Right here nobody can do anything for you as you need access to the servers.

6

Hi DBCooper8675 thank you for your reply. i could download the plane yesterday but the hydraulics are still the same. i will check the failure settings today I have not thought of that yet. Thank you very much i am sure this might solve the problem

1 Like
7

all sorted now i could download the plane was probably a server issue thanks

1 Like
8

do you have contact details for PMDG because i have checked and changed the damaged settings with no luck the problem persists

9

unfortunately that was not the fix it is still not working

10

Yes please make a ticket with us, because normally these things are not hard to solve.

11

It was sorted i had to replace hyd oil on the fmc thank you all for your assistance

1 Like
12

Excellent, happy flights!