Instant CTD loading into KDFW and KLAX Handcrafted airports + possibly more


ISSUE DESCRIPTION

Description of the issue:

Loaded into KDFW and KLAX in Free Flight with the C-17 and then also tried with other aircraft and got either an instant CTD or after about 30-40 seconds. Disabling the handcrafted airports from streaming solves the issue. There may be more airports. These are Gaya and Microsoft airports and not any add-on packages. All other add-ons were disabled so it’s happening with nothing in the community folder. This was also in VR.

Did you experience this issue before you joined the Beta?

No

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes, all removed and having the issue still unless the airports are disabled.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every sim session

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start the sim and go to Free Flight with KDFW and KLAX enabled for streaming
  2. Load into the airport and the sim will crash either before clicking ready to fly or shortly after
  3. Disable the packages from streaming and these airports will work but then they are default and not hand-crafted. This was all in VR. I did not try in 2D mode.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


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Do you have the same issue if you follow the OP’s steps to reproduce it?

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A little further on this….

I am using VR and all the crashes I’ve had have been related to Asobo/Gaya/Microsoft Handcrafted Airports. For example when I load into KDFW or KLAX I get an instant CTD in VR. If I disable those sceneries in My Library I can load into those airports just fine but they are default airports at that point.

I also tried Flightbeam KDEN tonight with the Asobo KDEN disabled and also had an instant CTD. I wonder if there is an asset being used with these airports that is a default sim asset and it’s causing crashes. I tried IBlueYonders KDAL and had no problems at all. First I thought it was only the handcrafted MSFS airports but if 3rd parties also reused some assets and they’re causing crashes then this could be a reason many are seeing lots of CTDs still in this beta.

I can load into any default airport and fly around just fine in this beta.

More testing tonight and indeed this is an issue with some sort of assets at these airports and if used by 3rd parties it will CTD at those airports as well. I tried handcrafted KSFO tonight and instant crash upon loading in. Tried handcrafted KSEA and had no issue and flew around for 30 minutes. Tried FlyTampa KLAS and all was good. Tried KDFW and Flightbeam KDEN again and had crashes at both.

Some kind of asset shared with all of these airports is causing my crashes. I have reinstalled the sim multiple times and using no addons other than added those airports in one at a time. But it’s happening with the mentioned default handcrafted airports as well. I probably have not found the others yet.

agree. I can’t even fly near KLAX without CTD

There is a known issue with handcrafted airports offered by GAYA such as KLAX, KSFO, EDDF and others. Those airports totally tank performance in VR (also in flat mode) and likely cause crashes. Try searching the forum for those airports (I don’t have any link at hand right now).
With regards to EDDF I tested using a freeware handmade model designed by another developer which caused no issues at all.
I’m afraid we can only wait for them to sort this out

I knew performance sucked at these airports but I didn’t start having the instant crashes until SU2. At least I now know that it’s not my setup

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Have you tried without using VR as a comparison test? I have tested and flown into/out of all of the above-mentioned airports except iBlue Yonder’s KDAL and haven’t had any issues at all but I don’t use VR.

Also, have you checked Windows Event Viewer to see details and posted the Fault Bucket info Asobo has requested for CTDs?

Can confirm I got insane performance issues at Asobo KDEN and KLAX the other day.

I turned hyperthreading off and I think it may be better. I still get stutters around KLAX but it didn’t CTD.

application log from one of the CTD’s near KLAX

Faulting application name: FlightSimulator2024.exe, version: 1.4.10.0, time stamp: 0x00000000
Faulting module name: FlightSimulator2024.exe, version: 1.4.10.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000038823a5
Faulting process id: 0x31F8
Faulting application start time: 0x1DBA44C53635403
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Limitless\FlightSimulator2024.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Limitless\FlightSimulator2024.exe
Report Id: c5bdad99-64cb-4f9b-97a7-44906283f1bf
Faulting package full name:
Faulting package-relative application ID:

Yes I have checked the event viewer and sent the logs. I’ve also seen it in 2D mode as well just not as often.

I also turned hyperthreading off in SU1 as I found the stuttering better at these airports. It didn’t eliminate it but it was better so I’ve had it off for weeks now. I also disabled my overclock before that as I found no difference other than generating heat in my office.

I have the same problem with LOWS. Very poor performance and CTD after a couple of minutes.

update to say turning hyperthreading off did not solve anything

Correct. For me It made the stuttering less in SU1 at these airports but the crashes started with SU2

Same here, have not yet been able to start and taxi out of Asobos premium deluxe Heathrow without a crash. Not a RAM or VRAM issue as I have 64gb and 5090. There is also very low main thread limited frame rate when looking around

Just had a CTD in the air while flying to Inibuilds KSAT. Only thing is… I was 90 nautical miles away. Looks like my CTD had the same exact exception code that griceiv had a few posts above this.

Faulting application name: FlightSimulator2024.exe, version: 1.4.10.0, time stamp: 0x00000000
Faulting module name: FlightSimulator2024.exe, version: 1.4.10.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000003ca783d
Faulting process id: 0x5F78
Faulting application start time: 0x1DBA6CCCCFA1BE9
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Limitless\FlightSimulator2024.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Limitless\FlightSimulator2024.exe
Report Id: 4b293a57-460e-48a9-b4a3-1372d8da73fc
Faulting package full name:
Faulting package-relative application ID:

This seems to have been fixed for me in yesterday’s SU2 beta update. I was able to enable the handcrafted DFW airport and taxi all over the place without a CTD. Same with LAX and JFK. Before I would crash to desktop right on the runways. Performance is still poor for me around 20fps on the ground but at least it’s not crashing. After taking off I get above 30fps as I fly away. This is in VR with a 4090, i9 11900k, and 64 GB of RAM

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Agree, the CTD seems to be fixed for me also in 1.4.11.0. Also agree the FPS performance still isn’t great around the fancy airports but at least it doesn’t crash now.

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