Intermittent crashes/freezing during flight

Discussion Hub General Discussion
1

After finally getting all of the content downloaded I was very much looking forward to playing finally last night!

However I’m now experiencing random crashing/freezing mid flight. It can happen at any point, sometimes in the training missions, free flight or even at the menu.

The game just freezes and I have to kill the process.

This is the exception I see in event viewer -

Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x5f2ed221
Faulting module name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x5f2ed221
Exception code: 0xc0000005
Fault offset: 0x00000000016176a7
Faulting process ID: 0x3c78
Faulting application start time: 0x01d676beadab4455
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.12.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.12.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report ID: b63b46fc-522c-442b-af64-d10c9d959065
Faulting package full name: Microsoft.FlightSimulator_1.7.12.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

I’ve tried suggestions such as reinstalling the vs c++ redistributables which made no difference.

I’m running this on a SB3 with the latest Nvidia drivers.

Only thing is though I’m on an insider build…

Anyone else have the same?

2 Likes
2

I also had two crashes in less than 20min gaming while I was doing flight training yesterday. It freeze my screen for ~5sc then close itself the program.
I also experience sometimes some freezes during my flights then it disappeared and I can keep going flying.

I have a msi trident x plus running with i9, rtx 2080ti, 32gb ram and 2T. I put my global graphic settings on High end with some items on intermediate.

I didn’t check the viewer event for my part.

Some ideas for prevent that from the future?

2 Likes
3

I have just had a freeze, then crash 1 hour into a 2 hour flight, really really annoyed. Are we the test dummies? So many bugs! The sim looks awsome I just wish microsoft had not raised expectations so high

4

Can you check event viewer and see if you get the same exception as me? Just out of interest what build of Win 10 are you running?

Are you on an insider build?

5

Can you check back in Event Viewer from yesterday and see if you get the same exception as me?

7

Faulting application name: FlightSimulator.exe, version: 1.7.12.0, time stamp: 0x5f2ee5e4
Faulting module name: FlightSimulator.exe, version: 1.7.12.0, time stamp: 0x5f2ee5e4
Exception code: 0xc0000005
Fault offset: 0x000000000129deeb
Faulting process ID: 0x4ebc
Faulting application start time: 0x01d676cd2fb792b7
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report ID: 46acffa1-d9d3-451e-af7e-c6f298251733
Faulting package full name:
Faulting package-relative application ID:

I’m on windows 19041.450 version 2004
ryzen 3600, 32gb gskill trident 3200mhz ram and gtx 970

I’m using a retail build of flight simulator

8

Cheers - same error as me then.

Also that kind of rules out Windows insider builds as the issue as you are on a non insider build with the same error :unamused:

9

Hey guys,

It’s appear to be the same issue in my event viewer

Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x5f2ed221
Faulting module name: CoherentGTCore.dll, version: 0.0.0.0, time stamp: 0x5e96d989
Exception code: 0xc0000005
Fault offset: 0x0000000000649865
Faulting process id: 0x82c
Faulting application start time: 0x01d6766783ac6c21
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.12.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.12.0_x64__8wekyb3d8bbwe\CoherentGTCore.dll
Report Id: efd1afa8-3873-471d-bed7-273fbf064445
Faulting package full name: Microsoft.FlightSimulator_1.7.12.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

What can be done ? Ideas ? :thinking:

10

Mine freezes for 10-15 seconds then continues to run so I can stay flying. Strange indeed.

11

I get these same crashes just trying to download it. Happens every 2-15 minutes during the download. Restart, and download again…and crash. It finally completes, and then just starts downloading again (and crashing).

12

@ClarkiusMaximu5 Yep, same error here, do you have any Overclocked component?

13

I guess they cant fix this problem in a short time :unamused:

14

So I check a few things on my system and I saw my feature updates was pending the Windows 10, version 2004 (I was on the 1903 version). I update it and as far from now (2h flying) no freezes or program crash.

Go check this feature if you had the same problem as I had.

Also my zoom and click board struggle sometimes, for a few minutes it disable those which is very annoying. Have you also notice that bug ?

Cheers and have a good flight

15

I had a crash at the same offset, 0x00000000016176a7, when I connected my USB Logitech G433 headset.

I had other crashes as well, at other offsets, but I wasn’t able to identify the cause:

Fault offset: 0x00000000000da330 (three times)
Fault offset: 0x00000000003d1b18 (once)

Exception code is always 0xc0000005, but that’s not very important. The offset identifies the exact place in the code where the problem occurs, and that’s the most important part.

Anyway, clearly one cause is issues with USB devices. At the very least you should refrain from connecting/disconnecting any while flying. Apparently Bluetooth can cause that as well, so if possible it should be disabled before starting the simulator. Other than that, disconnect USB devices you don’t need before starting the simulator, and connect devices you need directly, instead of using USB hubs. And changing the USB ports that you use could help too. And if possible avoid using any wireless devices, like keyboards and mice.

But that’s only one type of crash. Only in this thread 4 different types of crashes were mentioned, that could have different causes. The 4th one was:

1 Like
16

For me, crashes really began happening regularly when I began using SimToolkit to track my flights.Even after the update (which made the stutter go away) I’ve still had two crashes to desktop mid flight. Prior to using it, I can’t remember a single crash to desktop other than the known Iceland bug.