I did buy an airport (ESKS) from skyline-simulations 25th november. The download link they automatically sent me just returns “Invalid download link”. This is day 5 of no answer from their support.
Anyone got experience shopping with this vendor? Do the airports they sell exist?
Maybe it’s just a bad link?
Website is skyline-simulations.com
I’ve purchased several airports for XP and MSFS from them. They’re legit.
They also post on Facebook a lot but I don’t Facebook so might search for them there if needed.
Edit - there’s a contact page here. Never used it personally. Contact – Skyline Simulations (skyline-simulations.com)
Thanks for the answer. I have sent multiple mails and also used the form on their site. Still no reply from them, except that I get an auto generated confirmation mail each time that they have received my message.
I’ve seen a few complaints on Facebook that they have poor response. Sucks this happened to you.
A follow up on this if someone find this thread in the future. I happened to notice (by logging in and testing) that the link had been fixed. I could now download the scenery, which lived up to my expectations and seem to work just fine. Still no reply from their support after 10 days though. I would not advice to buy something from this site if you expect to get support if you encounter problems.
I purchased ESKS by Skyline Simulations on simMarket December 16th. The Installation aborts after installing 22-23% and although creates a Folder in Community, the scenery does not load. I contacted simMarket who advised me to contact Skyline Simulations. I have emailed through their website and directly, and telephoned, but despite auto replies ‘someone will be in contact’, … I have received no assistance.
Consequently I would advise against making this purchase.
If someone out there has a solution it would be great to hear!
Be aware when dealing with Skyline Simulations: It happens that they accept your payment but fail to deliver the product. Further, they do little or nothing to rectify even when aware of the issue. I know first-hand.
I bought KAST in 2024 marketplace the other day and it does not load. I’ve tried a lot of troubleshooting techniques but so far nothing has worked. I emailed their support so I really hope I hear something back, otherwise this is basically robbery.
I’ve seen multiple scattered reports about people buying scenery from this company and either receiving nothing, or a scenery that doesn’t work. The company DOES NOT RESPOND. They claim to have 24/7 support, but NEVER reply. They should be removed from marketplace so people will stop losing their money! I opened a zendesk ticket about this and they told me to pound sand.
True, they seem to be dead, hoping for a new payware KCVG by a reputable dev.
What the hell? They don’t care..??
MSFS official support? Nope. They told me it’s the devs responsibility and that’s the bottom line, didn’t reply to my question of why its even being sold if it flat out DOES NOT WORK.
It is their responsibility to host developers who are actually running a functional business, IMO
I’ve had the same issue. Getting a huge amount of spam emails after registering on their website too.
And I’m not surprised about the response from Microsoft support. They’ve always been incredibly rude and unhelpful.
They have helped me on other things before quickly actually, but not in this case. The people on the other side of the screen sound like their hands are just tied in this case unfortunately.