It says I am "online" when I clearly am playing in offline mode (xbox series x)

It says I am online, I have access to the marketplace and everything. Yet when I go to load a flight, I am clearly on offline mode as the graphics are a lot worse than they used to be. It literally looks like FSX now. The “online functionality” and “bing data” are both selected “on”, yet greyed out. I cannot toggle them. I’ve tried logging in and out, nothing. Every time I restart the sim it searches for updates and installs the same update every time.

Hello!

Your topic has been moved into the General Discussion & Community Support category.

The Bug Reporting category is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug topic. Using the template is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the General Discussion & Community Support category. If the community can replicate your issue, first search the Bug Reporting category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report, then create a new bug topic using the provided topic template.

NOTE: All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.