The problem is that I have no proof of purchase. We have a 2 week period during which we can return stuff ordered online. If I have no proof of purchase I cannot return a certain item as I have no connection from the item to the credits I payed for.
Example:
I buy “Plane A” for 20 credits 9/3/24
I buy “Plane B” for 10 credits 9/4/24
I buy “Plane C” for 30 credits 9/5/24
Add problem: I want to return “Plane B” but get confused which one is which. I can only return it when I’m able to match the plane to the date purchased (need to write down), even more difficult when I bought two items on the same day.