Jetways don't work in Madrid-Barajas (LEMD), Spain

That’s where my pic was (according to the planner).

ISSUE DESCRIPTION

Description of the issue: Jetways in Terminal 4 of Madrid Barajas don’t move nor attach to the aircraft.

ICAO, coordinates, or specific location: LEMD, Madrid, Spain, Terminal 4.

[PC Only] Did you remove all your community mods/add-ons? YES; Are you still experiencing the issue? YES

FREQUENCY OF ISSUE

How often does this occur for you? Always, every time I play the sim MSFS2024

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load a flight in Terminal 4 of Madrid-Barajas (LEMD), Spain

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Thrustmaster T-Flight Hotas X

[PC Only] Are you using Developer Mode or have you made any changes to it? NO

[PC Only] What GPU (Graphics Card) do you use? Nvidia GeForce RTX 4090

[PC Only] What other relevant PC specs can you share? i9 139000K, 64gb RAM

[END OF FIRST USER REPORT]

The jetways are not working for me at LEMD or any other airport with the 737 MAX.

Sorry to keep insisting, did you try to connect a jetway with an Airbus in T4? No jetway works with the Inibuilds A320neo nor another Airbus (Inibuilds A330 and Fenix included).

1 Like

I hadn’t but I gave it a try, Gate 370, no problems on my end.
Odd one, isn’t it!

Well, I don’t know why this is happening to me. In my case, those jetways don’t work with any aircraft. I’ll keep investigating. Thanks for your time.

1 Like

Never a problem, good luck!

Hello everyone,

I have the same problem in (LEMD) no jetways work at the T4s or T1 at the heavy gates.

Seems to be an GSX issue, with the default ATC menu I can toggle ALL Jetways, at EVERY Terminal 1-4s

@pgledesma9 : a solution has been marked indicating an issue with 3rd party addon GSX. Could you confirm that without GSX installed it works for you too ?