It seems the last update doesn’t work, I’m trying to install it since many days ago but it seems it’s looping. I see always the same screen, I mean, there’s the following information 1/37 file 1 of 37, Mbits speed, percentage of downloading, the name of the file pc-fs-base-bigfiles-0.1.145.fspatch.002
As you can see in the print screen I added to this post. When start the installation the Mbits speed is increasing and so the percentage of downloading then suddenly the Mbits speed is decreasing to zero and then start to download the same file again, again and again. The total of GiB to download never changes, it’s always 4,27 What’s wrong? Thanks. Ciao
Unfortunately there are reports of download issues being caused by a number of things from bad memory dimms to software issues.
Have you looked through the threads reporting download issues to see what others have done?
Last questions for my own interest - did you build the system or buy it built? If bought built, how long ago? Have you ever reinstalled Windows on it? If so, did you use original install media or download fresh from Microsoft? If so, when?
Topic moved into #bugs-and-issues:performance for installation problems.
I installed many updates since I bought MSFS and I never had problems until now. When I buy a new PC I choose the hardware and software by myself and then I have a friend who “build” it. I should buy a new pc (my one is about 5/6 years old) but in this moment I can’t because it’s impossible to find the graphic card I wish, everything out of stock so I have to wait. In any case I set high graphic in the sim and it usually runs without problems. No, I never installed Windows again 
and I won’t do it What do you mean about original install media? Are you talking about add on? or what else? ciao
1 Delete all files and folders from community folder.
2 Delete 3rd party airports, aicrafts and software from official folder
3 Go to
C:\Users\YourUserName\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache
Delete file named
Content.xml
I will try.
thanks
ciao
Windows computers bought at stores like Best Buy or whatever generally have Windows stashed on a hidden partition so you can burn your own install media should you ever need to reinstall. If you build from parts, folks can buy a new copy of Windows in a box that comes with a CD or USB drive. Unfortunately in both if those cases, the install media carries whatever version of Windows 10 was current at the time the USB drive or CD or hidden partition was created.
There’s been about 12 versions of install media and they don’t seem to build out into identical versions of Windows even with all the updates. In my case, I had 4-5 year old install media and was having problems updating my Nvidia drivers past 457.30 due to stuttering/snapshotting. I had to rebuild Windows after rolling back a 46x.xx Nvidia driver broke Windows but I did it with my original media and still was not able to update without stutters. I pulled down a fresh .iso and rebuilt and that fixed everything. The only difference I can point to is that I used the new media instead of my old. The other clue to differences was that the security and privacy menus in Windows had many more options and much more detail that I had not seen in the previous build. But I’m outside looking in. This was just my experience. I don’t know this would fix your issues but a few have said rebuilds or repairs using new media fixed their issues.
From your post, though, you are also running a fairly old version of Windows. Over the years, as programs get installed and removed, junk builds up in the registry, in temp files, etc. If Windows itself is fine, it’s possible something else is causing the problems. And it could even just be defective RAM. One person was having update looping turned out to be a bad DIMM. Your motherboard may have a built-in memory tester or you may need to download one. I know Linux live CDs generally have a memory tester included but that may also be an advanced topic. You may be able to find other clues or error messages in the Windows logs.
So a number of ways to explore this but it doesn’t sound like you are up to this level of troubleshooting and unfortunately all anyone can do is offer suggestions which may or may not have anything to do with your issue. Not really sure what to tell you on how to get past this. Your best bet may be to file a ticket and let MS/Asobo help work you through the process. It will take longer, but they could be your best resource for now.
Also turn off AV software (antivirus)
Well, I filled a ticket some months ago about a problem but I never received an answer. So to be honest I don’t trust Asobo very much. I know my pc is old and I’m sure you’re right about everything but I think I will uninstall MSFS for now and maybe a day I’ll try to install it again. Thanks. ciao
nothing changed. thanks anyway. I will uninstall MSFS and I’ll install it again a day in next future. ciao
I have seen so many threads with this problem. I had this problem a few times and I was always able to solve it with a simple solution. I do not know why it is still not known.
Just delete the file that keeps looping, do not delete any folders, just the specific looping file. Next time you run the install, it is likely that it will not loop and that the looping file will be installed without any issues. Even if you have to do that a few times (I had like 6 files that looped), each time the installer will quickly go through the files that have been installed already and it will start from the looping one. So you do not waste much time and also you do not have to download the same files over and over again, only the looping (corrupted) file. This solution is simple and it worked for me and a few other users that had this issue.
hi, thank you for your support, in the folder MSFSPackages/Official/OneStore I found the file pc-fs-base-bigfiles-0.1.145.fspatch.001 size 1Kb. The file fspatch.002 no because it’s the file is trying to download. I deleted this file fspatch.001 and restarted the update but without success. In this situation I think the best is to uninstall MSFS, hoping it would be the solution of the problem, otherwise I don’t know, maybe I’ll wait when I’ll be able to buy the new pc (if the graphic cards will be available again sooner or later). thanks. ciao
Download or decompress? In my case, looping happened always when the sim tried to decompress a file in which case it was already downloaded.
That is maybe the way to get a graphics card - by buying a system. It’s now a thing - buy a system, take the card, sell the other parts. Only almost a year since the new series hit.
in this moment the graphic card is the last of my thoughts. I uninstalled MSFS and installing it again (I have the physical version luckily) but I have to update the game now, 1 of 154 files about 81GB, the first file ok, the second is looping again. It means Microsoft is kindly saying me I cannot fly anymore.
Well, this was my fix. I selected all my content in Content Manager and clicked Delete. I restarted MSFS, and my non-default (purchased) aircraft showed as installed. I re-downloaded everything, and it ran smooth to completion. However, I notice one plane (M20R) showed up as installed, but it was unavailable in my hangar. I selected and deleted just that one in Content Manager, and reinstalled it. Everything is working again. Remember to restart MSFS after making Content Manager changes.
I have seen it multiple times now that installing from media and updating may add problems. Even with FS2020, when it first released, many found after a few updates that a fresh full download fixed various issues - one being the looping download. With a media install, you may have a very old starting version that includes the bugs that could lead to a looping download. Your call, but I’d instead go for the full download. They are using better compression now so at least it won’t take as long.
But there was a looping download issue early on. It may be built into the media you are installing from.
I submitted a request to support. We’ll see…
Go to
system settings > update & security > delivery optimization > advanced options
select the Absolute bandwidth and reboot PC.
also try > Download stuck on packages / Install loop & Decompressing issues
Would love to know how you solved this problem or what the support says… i got the exact same one…
“funny” that its even the same file… im also stuck at 4,27gb and nothing of the suggested solutions wants to work…