Here’s a post from another thread on this forum that details what Aerosoft said about shipping and delivery dates.
I’ve sent a message to the Aerosoft US shop support email (info@aerosoft.com, according to the website) with my order number, asking them to clarify whether they’re going to try to make us whole and if so how - via a credit, or, easier for them, by providing us with a digital game pass, same as they’re doing with European customers, so that we can at least log in and start flying (yes, assuming it’s possible to download but that’s another story about another fiasco).
I’ll report if they get back to me but I’m not exactly holding my breath.
I guess the next option will be to dispute the charge with my credit card issuer.
Fun!