Live weather down every day from 23:00-00:12 Zulu (6:00p-7:12p EST)

10 man hours of troubleshooting time to pinpoint the problem
20 man hours of management and executive time over several meetings to decide whether to release a hotfix
10 man minutes to code the fix
2 man hours to unit test the fix
5 man hours to push, merge, release, build, and deploy (assuming it is heavily automated)
50 man hours of regression testing to ensure nothing else broke

Which is why SW quality cannot affordably be obtained by relying on only solving problems after they are live in the field…

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