You might be right, but i have the feeling their way of
a) getting all the bugs doesnt work … the template forum posting might be
the wrong way; if there is a sorting in/out tagging procedure by 3rd persons not directly involved in development… maybe they throw simlar sounding bugs in one bucket but they are different
b) There isnt any kind of Quality Check and Testing before release (neither the main game, nor the patches)
The SDK Dev way works much better … there are the devs directly connected to the community … not like here what is like (not meant to offend someone) calling a hotline and talking to someone who has no idea about the stuff they got reported…