"Launching game" then game crashes

I start the game, see this on screen (passing the checking for updates Imgur: The magic of the Internet) and after 30-80 seconds window closes. Already:

  1. Deleted game and installed base client you get in ms store
  2. Deleted rolling cache and content.xml
  3. Deleted addons as FSU!PC, processes are clear. tray is clear
  4. Scanned via antivirus - no malware found

Please help me, I miss my boeing. Sorry for bad england

2 Likes

Did you had a look for windows updates?
I had the same problem and after updating windows, aal was fine.

Scott

Thanks for your reply, my Windows is up to date, all good Imgur: The magic of the Internet

Have you checked “windows event viewer” for error message which may be give us more hints ?

Did you reach the Menu , or does it crash in loading screen ( blue bar ) ?

Same problem here. Premium deluxe boxed version. windows 10 is up todate. Community is empty. Loading screen goes to 75 percent than CTD. Search for update screen is back. Sim load in “save mode” is OK. Before Dev update yesterday was the sim OK.

windows event viewer say:
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.31.22.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: FlightSimulator.exe, Version: 1.31.22.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000015a7225
ID des fehlerhaften Prozesses: 0xc08
Startzeit der fehlerhaften Anwendung: 0x01d963d01dd87e73
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.31.22.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.31.22.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Berichtskennung: 73bfa3ea-8baf-48c3-b0a0-a9a43e3cbd52
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.31.22.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

you mean the update to SU12 ? Then Rolling-Cache already cleaned , and may be in some topics the other mentioned app-data stuff ?

Are there may be other Error-Entries before that one from MSFS within the windows event log ( in same time ) ?

That it works in Safe-Mode is at least for a first step a good thing :slight_smile:

I mean the “march-30th-2023-development-update”
No error Entries
One Information Entries :
Fehlerbucket 1574761340081922142, Typ 5
Ereignisname: MoAppCrash
Antwort: Nicht verfĂĽgbar
CAB-Datei-ID: 0

Problemsignatur:
P1: Microsoft.FlightSimulator_1.31.22.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.31.22.0
P4: 00000000
P5: FlightSimulator.exe
P6: 1.31.22.0
P7: 00000000
P8: c0000005
P9: 00000000015a7225
P10:

AngefĂĽgte Dateien:
\?\C:\Users\Achim\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\CrashReport.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4D13.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5012.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5032.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5040.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5060.tmp.txt

Diese Dateien befinden sich möglicherweise hier:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Flight_2011c5f3e91051921010bc81b69529e81c92804a_97d16af2_edbd66ac-3c78-4e10-907c-867f1cafff6f

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: a603169a-0b8f-4abf-88a0-6fe43704c47f
Berichtstatus: 268435456
Bucket mit Hash: 0e38fdec15ddd250d5daad186999e05e
CAB-Datei-Guid: 0

ähmm… you mean the dev-blog ? :slight_smile:

I assume what ever yesterday installed on your PC, was the SU12. With such updates some users need to clean the rolling-cache file ( unfortunality msfs do such cleanups not by itself, but there is a wish-topic about that ).

I ask for other entries shortly before the MSFS error entry, because there is seemingly an issue with the newest nvidia driver for msfs. So, there is a little chance :slight_smile: … But often its more like a cache, a settings, a mod, or something , if it works fine in safe-mode.
( and a little note, jsut to be sure: still the warning about the google-maps-replacement mod. In case you had that ever installed, cleanup your windows hosts files ).

OK thx. Cache = clean, settings = standard, AMD graphics new driver. No improvement. I will now re-install all Mods. After re-installing Mods part for part installing and testing. Hope thats helps. Sorry for my bad english.
achim

Firstly double checked the Windows updates, then suddenly deleted all of my community and official folder (currently installing goofy 150gb data) and reinstalled launcher from ms store, not xbox app. Worked.

P.S dont think that deleting isolated community and official folder was the solution, cuz after that game still wont start

Found in \MSFSPackages\Official\OneStore two folder “asobo_douglas_dc3” and asobo_dc3_CTV_". After deleting this files = simulator run. Community folder (237 files) replaced back = sim runs. Only 1 Mods have making the problems. Now all OK.