Logbook not updating after patch

When I tried the Job Shadow achievement both Palm Springs and Phoenix have towers with ATC. I let the co-pilot park since a YouTube video suggested that as a way of ensuring you get parked in an official parking space. Regarding non-towered airports I always taxi off the runway and announce that I am clear. I then taxi to where there are other planes parked or to where I’ve seen one parked in the past. It used to be that once I turned off all electronics and batteries the window would pop up for the log book entry. I rarely get it to pop up anymore although I do have more success at a towered airport. If u could find a grass runway with a tower it might increase my odds of completing the On The Green achievement. I was trying every grass runway I could find in Ohio which amounted to landing in some farmer’s field.

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The objective at that point should be “End Flight”, sometimes with “Turn off engine” below that, or words to that effect. Sometimes it doesn’t show that objective, but the window title still shows “End Flight”, but I haven’t deduced why that is. While approaching the parking spot, they will guide you in, slowly crossing their batons. When in the right spot, or moving very slowly they should point one at their head. Then you should park, kill the engine, and they disappear as you cut the fuel.

Sometimes they won’t cross their batons, and they remain pointing straight up. Sometimes they don’t point one to their head, but still vanish. But if you at least get that far, it will usually log okay.

Not logging on my machine as well. Seems it was after the last update…just saying…I know many have said same!
cheers!

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I logged this with Zendesk maybe 2 months ago. For me at least, it’s a known issue. Don’t press Continue, as it will only ever log the last leg of your flight that you return to the main menu on. Continue effectively ensures all flights before that are forgotten.

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Vote on this issue here… it is well known and has been discussed for many weeks.

It happens to me few times too.

MSFS’s log is different then the real log and it log only last take off and landing if you don’t go back to the main menu.
For example OP fly from A to B without going back to main menu and continue from B to C you loose A to B.
Correct way to do it A-B, main menu, B-C, main menu, C-D… Pain in the behind!
Oh if you fly A-B-C without shut off at B and continue to C and end flight there you will get a AC log with 2 take off and 2 landing.

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Below is a log of all the steps the steps followed at a towered airport, to ensure both a take-off, and landing, are recorded correctly. If one or the other is not, then it is likely you are stuck at one of these steps, and the next did not trigger for some reason.

Cold & Dark.
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Choose pushback if wanted.
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Request taxi clearance.
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Engine started, fuel shut-off valve opened.
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Taxi to runway.
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Tune to tower.
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Request take-off clearance.
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Enter runway, and line up.
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Entering runway.
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Throttle up.
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Raise nose and life off.
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Stay in line with runway
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Complete climb.
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Frequency change approved.
This one only seems to appear if you have an actual plan loaded.
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Request landing clearance.
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Line up.
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Follow guidelines, and land.
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Reduce speed.
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After landing and pulling off the runway.
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Clearance granted.
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Stop engines.
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I just made a Logbook issues thread for the upcoming Q&A with Asobo

https://forums.flightsimulator.com/t/will-asobo-investigate-logbook-issues/322837

Feel free to vote if you think the logbook needs improvement.

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Somebody already mentioned that some time ago … but “Crashing” an aircraft after (during) landing seems to be the most reliable way to get the flight logged.

I tried it today and it so far was reproducible.

All smooth landings + taxi + park have been ignored.
The three where I did … smooth landing + full throtte + pull up + rotate left and crash on the wing or roof … all got logged. So I at least can book the flight duration. Obviously … the landing is counted as “zero”.

So now to me it increasingly feels like the actually “internal” flight trace (log) works … but there is a bug in the final “commit” into the log. Only certain actions (e.g. like “crash”) guarantee such a “commit”.

So from now on I will happily crash on all final destinations. Buckle up! :slight_smile:

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I was able to get my logbook to record my takeoff, landing and flying time correctly at a non-towered airport (Casa Grande, AZ from Tucson, AZ). I kept the objectives window opened. After I landed it said to end flight. I picked an empty spot between some other planes. There were no parking Marshall’s to be found, just a bunch of guys walking around doing nothing. I turned my key off, turned all my avionics off then killed the batteries. Once I did that, it popped up the window for my logbook. Usually I would hit Continue at this point so I could go in and make sure everything was shut off. This time I just hit the option to go back to main menu.

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Even at airports with an active tower you can’t always get access to the correct ATC options. Sometimes it’s completely blank.
When planning a flight I always go from parking spot to parking spot but often the game forgets this info and I can’t assign a new parking location.

When people are planning their flights that do log are these purely A to B with no waypoints in between?
I’ve noticed more failures when you have waypoints.

With no tower, you usually just tune to a Centre that covers that airstrip, or simply announce you are taxiing, taking off etc. You don’t get a response, you informing other pilots in the vicinity.

These are the ones that will often not transition past the taxi to runway phase, and thus no takeoff logged. I have for them to trigger before, but involved taxiing around the threshold of the runway till it detected a change in my location that would trigger then takeoff phase.

I had similar failures with either waypoints … or no waypoints. At least I could not detect a big difference there. It feels “stochastic”.

But “crashing the aircraft” after arrival so far consistently registered all flight minutes and all takeoffs and landings during the flights.

It feels to me like all the internal “logging” is OK … but the final “commit” into the Logbook only happens unter certain conditions. The most reliable condition (so far 100% for me) seems to be … crash the aircraft on the final destination (e.g. into the terminal or whatever)

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I thought I solved it. At least with bigger aircrafts. After landing tune to ground and ask taxi to gate or parking then the game will create big rectangle around your designated parking. At that spot you need to turn engine and batteries off. Some kind of menu pops up and at this moment the flight is ended and properly logged in. But I was wrong. Today I landed in Kuwait International Airport and there is no option taxi to gates or parking only taxi for take-off even though there are gates. Since turning engines and batteries off will work only if I am in the rectangle I can’t properly end the flight and it is in logbook as landing in vicinity.

Hmm … I have to correct myself. Today I lost two takeoffs during one flight … but at least the original departure location and the flight duration and two landings have been registered correctly.

So this clearly suggest that the “final crash commit” only gets my flight logged, but the takeoff-landing-count question seems to depend on yet another aspect. Hmm … tricky.

The next time you get one of those flights where you suspect it might not log, just bring up the Objectives window, and post a copy of it here. That will give you a pointer as to why a landing might not be recorded. It’s worth having it open when about to take off as well, as it will indicate whether your take off might be logged as well.

It may be that it didn’t detect your landing. It’s a towered airport, so if you were tuned to the tower, you should have heard ATC give you a couple of messages about exiting the runway at the next taxiway. Did you hear that? If not, it could be your flight was stuck at a different stage. As you taxied off the runway, you should have then been instructed to change to Ground? Did you hear that?

To me there are (at least) two key questions here:

  • How to work around this bug?
  • How to explain the cause of this bug?

The “ATC” and “Objectives” window to me fall into category one.
For the second question I observed the following today:

  • Three airports + two takeoffs + two landings … and lots of taxiing.
  • The flight was logged … the duration looked correct … and the departure and final arrival were correct.

The interesting parts are:

  • (a) I did fly … and the log has the correct departure airport … but no takeoff
  • (b) The flight duration clearly only recorded the “air time” … my excessive taxiing has correctly been “ignored”

Especially (b) suggests to me that the internal tracking of activities can clearly distinguish between “air time” and “ground time”. So the overall tracking seems to “pay attention” all the time (as expected) and the fact that there have been transitions between those state should allow counting the “takeoff-landing”. For some reason the game engine does not use that information.

(Looks like there is a pending update … so fingers crossed)