System Configuration:
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OS: Windows 11
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MSFS Version: Microsoft Flight Simulator 2024
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Mouse: Logitech G502 (wired)
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Other Hardware: Yoke, throttle (both unplugged during testing)
Issue Description
External view mouse camera control completely non-functional with Logitech G502. Right-click successfully activates freelook mode (confirmed by arrow keys working while right-click is held), but moving the mouse does NOT move the camera at all.
Cockpit view works perfectly:
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Middle-click toggle freelook:
Works -
Mouse wheel zoom:
Works -
No issues whatsoever in cockpit
External view behavior:
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Right-click activates freelook mode (arrow keys respond)
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Mouse XY movement:
COMPLETELY UNRESPONSIVE -
Mouse wheel zoom:
Works -
Workaround: Right-click + arrow keys works, but this is unacceptable
Troubleshooting Already Completed
I have spent multiple hours systematically troubleshooting this issue with the following steps:
Cleared all binding conflicts (5 VR/interaction conflicts removed)
Verified right-click is correctly bound to “Toggle External View Freelook (Hold)”
Unplugged ALL flight hardware (yoke, throttle, rudder)
Removed FSUIPC completely
Closed Logitech G Hub software
Full PC restart with G Hub disabled
Reset mouse profile to defaults
Checked camera sensitivity settings (all normal)
Set POV Reset to Manual
External freelook speed: 50, momentum: 50, zoom speed: 50
None of these fixed the issue.
Root Cause Identified
The Logitech G502 mouse driver/hardware is incompatible with MSFS 2024’s external camera mouse movement system. This is NOT a configuration issue – it appears to be a driver/input handling bug specific to certain gaming mice (particularly Logitech G-series).
Expected Behavior
Right-click + mouse drag should smoothly rotate the external camera around the aircraft, exactly as it does in cockpit view and exactly as arrow keys demonstrate the freelook mode IS active.
Actual Behavior
Right-click activates freelook (arrow keys prove this), but mouse XY movement is completely ignored. The camera remains frozen despite mouse movement.
Impact
This makes external camera control with a mouse completely unusable for anyone with a Logitech G502 (and likely other gaming mice). The workaround (right-click + arrow keys) is clunky and unacceptable for a 2026 flight simulator.
The camera control UI/UX is already frustrating enough (confusing binding system, poor documentation, “either/or” binding display that implies “both at once,” VR settings conflicting with non-VR use). This mouse compatibility issue makes it exponentially worse.
Request
Please fix the mouse input handling for external camera to work with Logitech G502 and other gaming mice. Cockpit view works flawlessly with the exact same mouse – external view should too. This request written by Perplexity AI but used and found no answer by me, a real person who is so frustrated with the UI.