Microsoft and Asobo, is this truly "the best you've ever made?"

Asobe… You lied! You said almost all add-ons will be compatible in 2024.

PMDG is a huge partner… and the 737 and edp8the 777 is not compatible at all! WTF?

A huge dissapointment

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They didn’t lie. They said:

With very few exceptions, virtually all add-ons that work in Microsoft Flight Simulator (2020) today will function in Microsoft Flight Simulator 2024.

Emphasis mine.

They did leave an out for exceptions.

Source:

But no one expected the game to be free of bugs or even without some slowness on day 1-2.

It’s the amount of bugs and in every corner of the game is what frustrates people. It’s like walking in a minefield to try and avoid them.

Sorry, but I think the default aircraft should at least have all of their basic functions working, i.e. sounds, lights, control surfaces and liveries. But quite a few have at least one of those issues.

And, it’s Microsoft’s dismissive and arrogant attitude that’s also infuriating. Read their lasted statement, and you’d think most things are fixed, especially, server issues. But read these forums, and you’ll see that is clearly not the case for many users.

So then it makes you wonder; if they (MS, Asobo, Jorg) think it’s as good as they claim, how much work will they actually put in to fixing all the problems?

Sorry, but I have very little faith.

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Please understand since there has been some confusion about this, those announcements were about a game breaking server issue that was preventing pretty much everyone from downloading and launching the sim, and it has been fixed for all but a near negligible amount of users, and if you check these forums you will see most of the threads about that issue dried up days ago.

He is not talking about throttling or bandwidth issues, which are traffic related and likely are handled by MS rather than the Asobo team.

Almost the only time we hear statements outside of a Q&A, it is about game breaking issues and their fixes, and this was another example. Jörg was talking about the game breaking, server cache, stuck at 97% issues people were having. And those issues are pretty much solved.

“We have resolved the issues many players were experiencing with server connectivity during the first few days after launch. The MSFS2024 servers and related online services are now performing as expected with greater than 99.999% reliability.”

That says nothing about the ongoing server issues many users are still reporting. And, it’s not always the user’s slow internet.

It says the servers aren’t crashing anymore or at least the caching issues have been “fixed” but nothing about ongoing connectivity and bandwidth issues.

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I think we both just posted roughly the same thing.

I just found that my internet connection has become suspect - as it does every 2-3 years and they have to send a telecom engineer out to fix it (crazy as it is - they refuse to replace the ancient box that the connects all the local lines to the main line into the local exchange/hub even though their own engineers are quote “scared to move anything inside it”).

That’s probably why my experience fluctuates so much from ‘forget it for today’ to ‘this is great!’

I’m now just waiting until my 1GB switch in 3 weeks time - back to 2020 until then. :unamused:

Man, Everest looks so awful now, so yellow…

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I remember… Yes. That’s why I mentioned a huge partner… PMDG and 2 very popular planes!

It it were a captain sim product… I understand.

Absolutely disgusting. Just imagine if we all need to pay some nominal amount of money to fix our add-ons because they have to be updated!

Very expensive… Again. This sucks.

Buying something before it has been released has and always will be at your own risk (it’s even written in the terms of agreement of many preorders). To mitigate that risk for consumers nowadays you can return something within an acceptable amount of time without questions asked and in case of severe product failure within an extended timespan (I’m pretty sure because of the launch problems this applies to MSFS2024). In the past if you bought something that turned out to be lousy you just lost your money on it even though product reviews were much less accessible than they are now.

So I’m not defending the half-cooked product, they should clearly improve it in some areas without further delays. I’m also disappointed that they chose not to be open about the current state of the product, but it’s not nearly as bad in my eyes as it is in those of some other people, which probably has to do with the use case and/or built up expectations.

But I would have bought the product anyway after having seen the reviews as many people seem to really enjoy it despite the bugs and I’m having a great time with it as well. The people who enjoy it are, like always, not very loud right now because they are busy enjoying it. I know a few of those myself.

Would this have been a fridge, an oven or any other product that cannot be improved upon after buying it, yes I would be fuming as well. But it’s not a static product and they’ve already shown us that they will keep working on it for the entire lifespan of the product. So in a way I see this product more as a prepaid service than as a one time purchase. Besides that, we are talking about a product that can be acquired for under a hundred dollars and even tried out through Gamepass for under 15 dollars.

But really, as a consumer you DO have some responsibility to check if a product suits you too and whether it is legitimate. You cannot send back an unlimited amount of products to an online store. If you buy from a second hand marketplace and something is obviously too good to be true, you can actually be prosecuted for laundering money.

Now people have bought a product unseen, without looking into it, but instead of using the option to return it and get their money back they choose to storm the internet with torches and pitchforks.

Sure you have the right to be mad and disappointed, but talking about how they accepted your money and that because of that it should live up to your expectations is nonsense. Especially when you choose to not return the product.

I’m waiting to see if they confirm the refund of my money for the Alpha 2024 version, and I will continue with the fs2020 beta version

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Yes, I did that 3-4 times in the past. When a game doest not fit to your expactations or if it is broken (i.e. MSFS24) Steam is very accomodating. This is one of the reasons why I purchase via Steam.

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Again, when users expect the MVP (minimal viable product) then that will be what they give you.

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You are right, it is too much to expect:

  • the pilot sitting in the correct place (instead of flying alone above the plane)
  • terminal bridges on the ground (not floating in the sky)
  • water at random places
  • massive trees as size of a nuclear mushroom
  • transparent aircraft body, etc.

It is expected that a company as large / as old as Microsoft would ensure that at least the “Basics” are right before a product is released. What 's worst is that some of these problems are from 2020 and have been discussed-to-death before.

Easy for people with enough disposable income to defend MS and Asobo.
You can expect some bugs when you order a pre-released car. But you dont expect it to come with three wheels instead of four!! :stuck_out_tongue_closed_eyes:

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i’m ordering this framed
maybe with some battlestar galactica motive or something… we’ll see

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I’ve mentioned numerous times already that I think they should have been honest about the state of the product, we don’t need to discuss about that and I fully agree with all of you on that aspect.

The pilot or the passengers sitting in wrong positions is clearly not something that should have been released as the final version, fully agree on that. The transparent parts thing might be a streaming problem, I’ve never noticed that in any of my flights but the ones during the first two or three days. For me that was fixed within days, wasn’t good, but they admitted that already.

The other things I’ve only noticed once, maybe twice, in a lot of different flights from a lot of different locations. They might be hard to reproduce, but with a public or closed beta test these surely would have been noticed and scaled up in priority. Again, fully agree this shouldn’t have been in a product released as a final version.

But I think you pinned the problem down very accurately by mentioning people having enough disposable income. Yes, I agree, I have enough of that to just pre-order the game and not feel burned after. But I don’t pre-order a game because I really want to have it, I do it to support the developer or in this case a game series. I have enough trust in these companies to ensure me that in the end they will make the product return my invested money tenfold. For me they did exactly that, and more, with 2020.

It makes me wonder even more however why people who don’t have enough disposable money buy something blind. That would have made sense if the pre-order would have taken 10% off the price, but not in this case. Why would you not just watch a couple of videos after release before making the purchase? I really wonder about that, it puzzles me actually.

And again, you should not have received a car with three wheels, but it’s a game, it’s not static from they day of the purchase and not something you depend upon. It can be improved over time and it will.

But really, isn’t there anything in it that already gives you any value for your money? Not for the full price, but maybe 10-25% of it? I mean for me it currently doesn’t live up to the +200 euros I paid for it, but it’s already a better value for money for me than most 50 euro titles I’ve played during the past 12 months.

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For me, it’s like buying a new car where one of the back windows will not go down, and there is an intermittent loud rattle buried in the dash, and a fuel gauge that is not always accurate, and occasionally stalls at an intersection.

Can I still drive it? Yes, but it’s not what I paid for, and certainly not enjoyable.

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Yeah that’s a feeling I can certainly understand, I share the same feeling up to a degree, especially when seeing the AI aircraft race over the tarmac or through the grass or seeing entire aircraft not being functional at all. It just feels unfinished altogether, there’s no denying that.

What makes the difference for me is that I don’t see it as paying for some finished product like a car or a kitchen appliance. I just see it as paying upfront for the live service, all the updates and addons (world updates) we will get and for developing the framework that MSFS is to a higher level so that others can take it to even higher levels. So for me this is just the start of a new episode and with the continued support for 2020 it’s also fully optional at this point in time.

Would this have been a game that gets 2 or 3 updates and some hotfixes, yes I might have been mad at an emotional level too. But it’s not and we all know that.

So for now I just enjoy the new things it brings, for me personally there’s plenty of that. I can understand that it can be different for other people. It may help that the sim runs really stable and well for me, that clearly isn’t the case for everyone either.

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This is by far the worst thing they’ve done in at least 5 years. It’s absolutely awful. Not a single payware AC that I purchased in MSFS 2020 is working right now, even with the new ‘experimental’ Fenix A320 - my sim just sits there for 14 minutes like this:

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I think this is why opinions are so split up at the moment, you sit there for 14 minutes in that screen alone wanting to use your 2020 aircraft. At this moment I’m just fine using the default aircraft to explore the world for now and I go from desktop to cockpit within 5 minutes. After the first few days I didn’t experience any streaming issues anymore at all.

We don’t have the same experience at all and besides that we all have different ways in which we want to use the sim. I really hope they fix the most blocking issues very soon so we at least all have a somewhat equal experience again.

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