I think the problem is that individual issues are paling into insignificance compared with the instability of the game in general. All too often one small fix can have knock on effects to something seemingly entirely unrelated. In other games support staff’s job is usually to circumvent a client side issue to enable it to work with an otherwise fairly stable infrastructure. Unfortunately that’s not usually the problem in MSFS and the individual, or non general, issues more often than not get fixed by the community or else third party mods.
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