Mission - Unexpected error occurred - Error Code: 309-400-00201

Make sure you do not use repair and add fuel. You can use “add fuel” instead.

4 Likes

Hi all post edit can confirm this error is from adding fuel in flight via repair and add fuel when in company mode, I was like lets see, added the fuel and a few seconds later bam error code

-Andy2790

YOU SIR are a GENIUS! This worked for me. So frustrating that MICROSOFT cant figure out a way to add fuel to a plane in simulator without it crashing, let alone having even the “Realistic Option” of refueling a cessna 172 in the air… good grief!

1 Like

Thank you for the bug report.

Current workaround while this bug is being fixed: Use the “add fuel” button instead of repair and add fuel.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged

3 Likes

This issue continues to happen to me every time with Cessna 208B. After a 2h flight, landed and the error appears on hold short. Didn’t touch fuel configs, neither repair and refuel or even add fuel, and it just happens every time. It’s completly unacceptable that Microsoft doesn’t even recognize this is an issue and classifies this as “feedback” instead of a bug. Carreer mode is just broken you don’t seem to care.

2 Likes

msfs-2024 steam

ISSUE DESCRIPTION

Description of the issue:
career mode crashing upon engine startup

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
100% of the time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start Career Mode
  2. Receive message that my reputation changed (went up slightly)
  3. Choose a mission
  4. Remove chocks, covers, etc and enter plane
  5. Open and follow startup procedure
  6. Upon engine startup attempt (turning key to “start” or an “ignition” button), immediate error message “Unexpected error…error code: 309-400-00201”
  7. Mission automatically cancelled and sent back to home base

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
VKB Gladiator NXT, Track IR, Logitech keyboard and mouse

[PC Only] Are you using Developer Mode or have you made any changes to it?
Not using Dev Mode

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A

[PC Only] What GPU (Graphics Card) do you use?
Sapphire Radeon 6750XT

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

Same issues… usually for cargo missions. Happens randomly during flights and after skipping to decent to final (Alt-N).

2 Likes

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• I did a 2 hour cargo mission. After landing and parking at my destination, I received error after parking and powering off engine.

Provide extra information to complete the original description of the issue:
• not much to add other than frustration

If relevant, provide additional screenshots/video:

Error code: 308-400-00207
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. Was doing sightseeing mission and was flying without skipping. It was the third area to fly over and this showed up

Provide extra information to complete the original description of the issue:
GPU: RX 6800XT
CPU: AMD Ryzen 5 7600XT 6-Core Processor 4.70 GHz
RAM: 32GB

If relevant, provide additional screenshots/video:

Hi all, is anyone else experiencing these issues?
In career mode, I now own my aircraft. Started my company, went on my first sight seeing flight when, again, the flight froze. You can tell when it happens, a light or knob will light up on the dash. Some controls still work, but most do not. Sometimes it will stop and un-freeze in time to save the flight. Not this time! my first flight with my new company, plane crashed into the local interstate road! lol
I am playing FS24 on the xbox series X.
Any ideas if this is a hardware issue?

This is issue is not exclusive for the “Repair and Refuel” keybind usage. I never had this problem for the last 3 weeks and at some point I had to use the Repair after a hard landing in a Freelance Cargo mission and 2 minutes later got the 00201 error. But ever since I get the unexpected error in almost every flight even without using the “Repair and Refuel” button. Now I noticed that before the error, the game displays the “Low bandwith…” warning and few minutes later pops the error.

This game is a massive time wasting.

1 Like

I have the same problem. I am on Xbox Series X. The crash happens 90% of the time at the end of a mission, when stopping on the taxiway or parking area. It almost always occurs during the third consecutive flight, but also sometimes on the first one. I have no mods and use an original Xbox controller. This issue makes any progression tedious as you never know if you will be able to complete your flight. I hope you take this problem and the feedback into account.
This also happens during the landing of the mission “Passenger Transport” which takes place in Korea.

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• This happens on Xbox Series S too

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?

  • Yes

Provide extra information to complete the original description of the issue:

  • Occurred for me after ~60% of a Medium Cargo mission.
  • I didn’t use the refuel and/or repair hotkeys.
  • I did increase sim rate during cruise.
  • So far I didn’t see a pattern, but I experience this error roughly every 3-4 flights.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• On my last 10 VIP mission with vison jet this error appeared 5 times
Sometimes after takeoff sometimes at 65% of the flight, before descent
Almost 1h lost per mission failed because of this bug, I’m starting to get afraid to launch any medium or longe range mission… please fix this career mode and make it just playable…

What time of day is it where you live when this happens? I get this error every night between 12:00 am and 12:15 am, I think it’s related to the day change in the game.

1 Like

I think you are right.

To test I started a Medium Cargo mission at ~12:00 am (local time / GMT+1) and at 12:14:57 am I got the “Unexpected error” again:

This solution doesn’t work for me. it’s the same thing each time for the company misson. My freight company is at a standstill because all missions end in failure. Since the company is the only place where you can make significant money, my career is at a standstill.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, top priority career mode bug!!!

Provide extra information to complete the original description of the issue:
• This issue needs to be top priority for career mode. It is very demotivating to continue career mode when players know they potentially could waste hours of their time.

If relevant, provide additional screenshots/video: