MSFS 2020 Crash on Startup

guys i just dowloaded the game trought steam, after intalling the game, i open and it crashes
i have rtx 3070
i didnt even download the game files, it crashed in the first start-up
I also just reinstalled windows
Changing to DX 12 or 11 doesnt fix anything, same with removing nvidia app or optimizing it

Older drivers, nothing

I already uninstalled nvidia app, used old drivers, i dont have 190_E658703 intalled, i didint even intall the game files
crashes here


Faulting application name: FlightSimulator.exe, version: 1.39.9.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.26100.7462, time stamp: 0xe9f9d656
Exception code: 0xe06d7363
Fault offset: 0x00000000000c782a
Faulting process id: 0x49F0
Faulting application start time: 0x1DC7C4F2DB857A8
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 42580058-9a6b-48c3-971a-e09c55458541
Faulting package full name:
Faulting package-relative application ID:

I just bought the game, after the first 2-3 GB instalation, i boot the game and after the Asobo and Xbox game studios screens it crashes.

I didint even download the game files (the 100gb ones inside the game.

After alot of research and trouble shooting, i couldn’t solve it.

I Tried:

Directx 11 and 12

Older drivers

Unistall nvidia app

Delete the nvidia dll folder in program files

Uninstall game

This is what shows up in the event viwer:

Faulting application name: FlightSimulator.exe, version: 1.39.9.0, time stamp: 0x00000000

Faulting module name: KERNELBASE.dll, version: 10.0.26100.7462, time stamp: 0xe9f9d656

Exception code: 0xe06d7363

Fault offset: 0x00000000000c782a

Faulting process id: 0x49F0

Faulting application start time: 0x1DC7C4F2DB857A8

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: 42580058-9a6b-48c3-971a-e09c55458541

Faulting package full name:

Faulting package-relative application ID:

Go to Windows Settings → Apps → Installed apps
Take screenshots of the full list (scroll and make multiple screenshots if needed) - then attach screenshots in your reply.

Please also provide the following information in your reply:

  • Motherboard model
  • CPU
  • Windows version. Open Settings → System → About → Windows Specifications.

mother board: Pichau Danuri B550M-PX, DDR4, Socket AM4, M-ATX, Chipset AMD B550, PCH-DNRB550M-PX

Ryzen 5 5500

  1. Uninstall CurseForge.
  2. Open Discord and turn off Game Overlay.

  1. Download and install chipset driver.
    https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b550.html
  2. Restart PC
  3. Update all apps via Microsoft Store app.
  4. Open Xbox app and sign in.
  5. Open Steam → right-click MSFS 2020 → Properties → General
  6. Turn off Steam Overlay.

Launch MSFS 2020.

Also Disable Legacy Overlay.

i will do all of that

Didn’t work, same crash

In event viwer:

Faulting application name: FlightSimulator.exe, version: 1.39.9.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.26100.7462, time stamp: 0xe9f9d656
Exception code: 0xe06d7363
Fault offset: 0x00000000000c782a
Faulting process id: 0x2EAC
Faulting application start time: 0x1DC7CCB6BDB1826
Faulting application path: D:\SteamLibrary\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 82b40d38-5ae4-430e-8ad0-f9d8e022fb7c
Faulting package full name:
Faulting package-relative application ID:

I already played mfsf2020 trough steam family once, and it ran fine, that was before i wiped my pc

Hi @Luiz10601 and welcome to the forums! :slightly_smiling_face:

I have created this topic for you and merged your second topic into it, as your issue is somewhat different than that reported by the OP in the topic you originally posted to.
Regards,
The Volunteer Moderator Team

SOLUTION FOR THE ERROR KERNELBASE.dll, version: 10.0.26100.7462

TIME AND LENGUAGE > LENGUAGE AND REGION > DOWNLOAD ALL THE OPTIONS

Hello @Luiz10601

At first I thought you were crazy, but after trying all the methods, I decided to give it a try and it really worked, thank you very much :rofl:

Best regards, Igor

In my system (25H2 26200.8246) all are installed except ‘Enhanced speech recognition’ (102MB). No issues running either 20 or 24.