Posting here on behalf of a friend who is also having this issue. They have the MS Store version on PC.
The issue began after Patch 3. Prior to that, we were able to see each other without a problem. With Patch 3, while they are visible to me in multiplayer, my friend cannot see any other multiplayer aircraft including my aircraft.
However, anytime someone exits their aircraft to walk around they can see the player avatars, but NOT the aircraft.
To anyone not having issues you can test this effect yourself by going into your graphics options and turn Air Traffic to OFF. You will notice that you cannot see multiplayer aircraft, but you can see player avatars if they exit the aircraft.
The people that are having this issue though (my friend included) do NOT have their Air Traffic setting set to OFF. In fact, my friend has it set to ULTRA. The issue persists. We have checked the UserCfg.opt file to confirm that the Air Traffic setting was indeed set to ULTRA.
Here’s a list of things we’ve attempted to resolve the problem:
- Deleted the UserCfg.opt file and let the sim regenerate a new one
- Changed multiplayer servers
- Delete and re-create a new rolling cache
- Tried both Live Players and All Players in the flight conditions menu
- Created a group flight via friends list
- Completely re-install the sim (we’ve done so 3 times now)
- Ran the sim with no addons
- Installed the sim on a different drive
- Tried using a completely different internet connection
- Installed the sim on a PC that has never had the sim on it before
At this point we are at a loss of what to do next.