Than don’t start pre-sales before you are up and running, making a boot load of money even before you put your product on the market… If a company does that, than you are entitle to be ■■■■■■ of when it is not working day one… Like in the real world. If a product or service do not live up to the agreement there is a penalty or fine to the contractor that do not uphold the agreement. why should this be any different?