MSFS Shortcut disappearing in start menu and taskbar

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No
Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Have no mods

Brief description of the issue:

Some time when I restart my computer the MSFS 2020 shortcut disappears or goes invisible. I go to advanced app setting and reset the data which is a temporary fix. Big issue is it resets all my saves, plane setting and throttle settings.
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The latest updates


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Hi @turion1973
Thank you for this report. We’ve moved your topic into the User Support Hub.

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Thanks
The MSFS Team

Thank you very much. I wasn’t sure where to post the topic. I believe I figured out the issue, but I will wait for others to give their feedback to be 100% sure.

No problem. Regarding the issue - do you run (or run on a schedule) any Windows “Cleaner” Apps that offer to clean up “unnecessary” files from your system? If so, you could check to see if their configuration includes user-created shortcuts.

No, I think the issue is with other family member accounts on my PC. I only use MSFS on my account but I have a school account and my wife’s account also. Another possible issue is the GeForce Experience app. I did notice today it disappeared when my computer did a regular Win 11 update.