ISSUE DESCRIPTION
Description of the issue:
Hi,
Sinse yesterday, my sim is frozing on the start screen before I could reach the main menu. I haven’t changed anything, in the morning the sim has been working fine, in the afternoon, I couldn’t load in.
I’ve found 2 topics from the beta with the exact same issue:
I’ve tried a clean reinstall of the sim, as the Zendesk guide says, and rolling back my NVIDIA drivers: No luck at all.
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes and yes.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Always.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Try to load up the sim.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it?
No.
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A
[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
RTX 2080 Super
[PC Only] What other relevant PC specs can you share?
MEDIA
N/A
[END OF FIRST USER REPORT]
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