MY PC close completly when start MSFS

User Support Hub Hardware & Peripherals
,
1

:wave: Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

Yes

Brief description of the issue:

My PC close completly, Shutdown, when I open the MSFS.
I try everything to fix it, without success.
I monitoring with CPU-Z and GPU-Z Temperature and all is ok.
Provide Screenshot(s)/video(s) of the issue encountered:
No, close PC completly

Detailed steps to reproduce the issue encountered:

Open my PC, Open only MSFS difine a route with a several planes, some times shutdown during the flight preparation, some times during de minutes of fly.

PC specs and/or peripheral set up if relevant:

I have a AMD RX 5700 XT, 32 gb of memory, Thrusmaster Aibus complete, 2 X M.2 with 1tb each.

Build Version # when you first started experiencing this issue:

40th Anniversary

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2

Moved to Community Support-CTD help for community help.

3

Could be a problem with your PC power supply. That can happen if the system suddenly draws a bunch of power which it definitely does when FS starts.

1 Like
4

If I understand you correctly,
your pc turns off when using MSFS.

Please try to limit your FPS via AMDs Adrenaline software to 30 and check if that solves the issue. If yes, it would help significantly with finding the issues cause.

If you search for „shutdown“ issues, several other threads should come up like,
PC shuts down when using MSFS,
that may have good advice for troubleshooting your issue.

1 Like