The sometimes broken marketplace issue has been costing Microsoft lots and lots of revenue !!!
Something like the above sentence should be on a banner inside Microsoft headquarters for every employee there to see everyday. And its not just MSFS. Its the whole Microsoft sales program.
Amazon. Apple. Steam: These companies rose from tiny to huge empowered by a simple and pleasant buying experience. Witness the wonderful iTunes purchase procedure compared to the whole Microsoft nightmare.
Our family has over 1000 purchases from Amazon over the years. Their cart system is easy and pleasant to use.
We buy almost nothing from Microsoft. Life too short to go through that nightmare.